Sambuca 360 - Plano reviews

Summary

  • 5
  • 4
  • 3
  • 2
  • 1

Overall Rating

3.8
(198)
78% would recommend it to a friend
Food
3.8
Service
4
Ambiance
3.9
Noise Level
Moderate
Value
3.6

Reviews

by KristiJ on May 03, 2018
Love this place. All employees are awesome and they hire some great bands.
by OpenTable Diner on April 29, 2018
Everything at this location was terrible. Took 45 minutes to get good. They were out of majority of items on brunch menu. My friends brunch had hair in the potatoes. Mimosas didn’t taste good at all. Waiter walked out mid dining. Second time I’ve been to this location and I will not be coming back. Uptown location is far better. They only had 1 waitress covering 6-7 parties and the other one left during our meal.
by Cece on April 29, 2018
This was our third time trying to go here and maybe that should have been a sign. Our waitress was super sweet, but seemed new to waiting tables and it showed. The service was slow and it wasn’t busy. Brunch started at 11 and by 1230 I was told that they were out of waffle mix and didn’t have jelly or jam. It took a while for our drinks to get refilled and food out. I didn’t see management at any tables to see how their experience and food were. The only time I saw management was when our tickets had to be corrected. The bartender seemed to be the most knowledgeable of any of the employees and should have been waiting the tables and had to help our waitress ALOT. They should stick to just being a night club.
by OpenTable Diner on April 21, 2018
We were looking forward to seeing a specific band but when we got there, a different band was on stage. When we asked if the band we went there to see was coming on later, our waitress informed us that the owner didn’t like that band, so the owner cancelled that band and replaced them with this other band (which was a bland, tired band). It would have been nice if there had been some indication of this cancellation, instead, the screens on the side of the stage still had them listed as playing that night (bait and switch). At the very least, we hoped that the food and drinks would be good... wrong! We ordered five appetizers, only one of which tasted decent. The drinks were weak and everything was overpriced! Tables are too close together and when people are up dancing, there’s no room for people to walk through. The one positive from the whole experience was our waitress. She was attentive and friendly. We’re never going back.
by ToddM on April 01, 2018
Seems like it would be a good nighttime spot but not so much for Easter brunch. Food was okay but not great. They ran out of some items on the buffet while we were there. Seating was tight where we were seated, although there were areas with open tables as well. I might go back for an evening but not for Sunday brunch.
by LoriL on April 01, 2018
It was Easter Sunday Brunch Buffet. The buffet was average tasting at best. I have eaten at this restaurant and would recommend food from their menu - just skip the buffet brunch. The music was good and there was great atmosphere....I wish I would have held out for a better brunch menu though.
by WilliamB on March 31, 2018
The food was just okay. Got the blackened snapper etouffee. Fish was overcooked and not very blackened, but acceptable. The drinks were spot on and the band/dj were really good. We danced quite a bit. There was a long line to get in when we left at 11 pm. We'll go back for sure.
by Foodie on March 30, 2018
The wait staff was great. The food was mediocre at best. It was quite a disappointing experience. This was my third and last experience at Sambuca360. My previous brunch experiences were the same.
by SonjaD on March 24, 2018
The area was a nice place to enjoy listening to music while we ate our dinner.
by Jody on March 17, 2018
Poor service staff. Only one server and one bartender. How can you operate a restaurant like that?? They could not keep up with the customer requests.
by Uran on March 16, 2018
Very lively environment. Had a great time. The live music after 9:30 pm was very good.
by RoyK on March 10, 2018
We had a wonderful night at Sambuca, the hostess Jennifer was very curtious and made sure we were happy with the table. The food and the drinks were excellent. The band had the dance floor packed with in 15 minuets. I would have to say we had a great time.
by LanieW on March 02, 2018
We had dinner before the band started- noise level was very moderate and easy to have a conversation. After dinner we stayed for the band and as expected, it did get loud - but super high energy fun!!! We had an exceptional time!!!
by THarr on February 24, 2018
Really great service, really great waitstaff. However my credit card was given to another patron at the end of the night and I was contacted via facebook the next day from the couple who had my credit card. Unfortunately that means I have to cancel and replace my card and that did not leave me very happy.
by AngelesS on February 17, 2018
Excellent place to go with friends and have a good time
by OpenTable Diner on February 16, 2018
This place was amazing for the type of night I wanted to have. It was my wife and I first Valentine’s Day as a married couple. So this particular place was great. Great Dance floor/music, Good food, Good service. Great price. My wife got the shrimp while I had a pizza. She drank. I watched her drink. It was a great night. I’ll deff be returning w/ more people.
by OpenTable Diner on February 16, 2018
Excellent service. Fantastic food. Sambuca 360 never disappoints.
by OpenTable Diner on February 03, 2018
We have been to Sambuca down town many times for dinner and dancing for my friends birthday, but we wanted to stay closer to home this time so we chose Sambuca 360. Our waitress was very friendly and patient w/ us wanting to sip on our drinks before ordering our dinner. I had the margarita pizza w/ a gorgonzola salad which were very good and my other two friends had the salmon oscar and the shrimp & crab scampi which they both thoroughly enjoyed. After dinner we split a bread pudding that was amazing. When I received the confirmation call earlier that day I knew we would only have two hours at our table because of how busy they are on weekend nights and then if we wanted to stay longer we would have to move to the bar area. It turns out where they sat us was part of the dance floor and our table along w/ many others were being removed to open the dance floor. The only issue I have with that is our reservation was at 7:30pm and by the time our meal was complete 2hrs later there were still open tables around the restaurant that weren't going to be removed for the dance floor so I'm not sure why weren't given one of those tables and been able to stay longer, enjoy more drinks and dance. By the time we were done w/ our meal the two bars were packed and standing room only so we made the choice to leave w/out dancing and we walked across to another restaurant for more drinks. Although we had a good meal we decided that we would continue to make the drive down town when we want to have dinner and dancing because the atmosphere is much more conducive to enjoying both.
by OpenTable Diner on February 01, 2018
Great food and service from our waitress. First time in and won’t be the last.
by OpenTable Diner on January 27, 2018
Great food, good ambiance, fun for a date night.
by MELISSA on January 05, 2018
We thought we would be able to hear music but that didn't kick in until 9:30 pm. Our 2-hour limit ended at 9. We were there for our anniversary but no one treated us any different and our waitress was not very friendly.
by OpenTable Diner on December 01, 2017
If there were zero stars I would give that. The waitress was downright rude and insulting from the get go. She wasn’t available even for my guests to put in their drink order. No water was served at the table. One of my guests had to hunt her down to give her the drink order. We couldn’t order our food because she was nowhere to be found. Oh, while ordering a second round of orders for which I had to first of all find her, she asked me very rudely “who is paying for all this”. I’ve been there enough times to know that it should have been - “just so you know we have a 20 dollars minimum to separate tabs”. We were actually wanting to order food but her attitude was felt by all at the table. We went down the street to Samui Thai to eat. Didn’t think a well planned milestone birthday could be ruined by a waitress who didn’t want to do her job.
by KeithA on November 04, 2017
Food and dancing!! The food is good and the dancing is great! The music and live band made for a great evening of dancing. You should book dinner reservations to make sure you get in. You can order some food and drinks and have a front row seat to dance the night away!
by OpenTable Diner on November 02, 2017
Not what I expected kind of disappointing compared to all of the reviews.
by OpenTable Diner on October 28, 2017
This was my 50th birthday. The drinks were watered down and the waitress was less than attentive. The appetizers were good but the pizza was over cooked to the point of being hard. Regarding the band...we have been there several times and have always loved the bands. Last night the band was not good. The lead singer yelled more than sang and their shtick was annoying, not funny. Overall, a very disappointing evening.
by kathleen on October 20, 2017
Waitress and service great. Food was average at best. Live band , dancing started at 930 - exceptional entertainment.
by OpenTable Diner on October 20, 2017
Great service and the food was amazing. I recommend the shrimp and crab dip.
by GlobalFoodie on October 15, 2017
No host at the door, both the lady at the bar that asked our group to just come in and our waitress didn't know they had reservations with Open Table. Service was slow, in a Sunday lunch with the restaurant only 30% full. We will not come back, as the food was unimpressive. We had the Gyro (tasteless), the house salad (OK), a seafood bisque (too thick, no one enjoyed it), and a french dip (also not recommended).
by luv2eatout on October 07, 2017
Long wait for drinks and food. Waitress tried hard but was slammed.
by RonN on September 07, 2017
Great service, great food, great music. Went for the music, was not expecting the food and service to be so good.
by J1245 on September 02, 2017
Went for my birthday and it had a nice atmosphere. We enjoyed the food and the DJ was great, actually he was better than the band (Electric Circus) that night.
by Alex on September 01, 2017
We went there to celebrate our anniversary. The ambience was very nice and the live band was awesome! Since it attracts an older crowd (no teenagers!), it was really nice and fun.
by OpenTable Diner on August 26, 2017
Drinks are way over priced and food is okay. I don't think the area has as many nice restaurants so they get away with those prices. It's still a chain though so keep that in mind....our waitress was good but the management rushed us through our dinner to free up the table.
by OpenTable Diner on August 19, 2017
Celebrated my birthday and thought it would be a fun place to have dinner and dancing. We all thought the food quality did not earn the high price tag. They did not have enough staff so service was slow in getting refills on drinks at the table. That being said, the waitress was very nice and did her best. The band was good but the music was very loud. Will probably choose another venue next year.
by T1234 on August 18, 2017
More for music and drinks than food
by OpenTable Diner on August 17, 2017
The food was ok. My hamburger was not good. But enjoyed the people and Emerald City band was awesome!!!
by Kitag1 on August 12, 2017
Pretty terrible, it was so empty we felt awkward being there at 5pm on a Saturday. Food was unremarkable
by OpenTable Diner on August 04, 2017
Started great (like 4 stars) then turned into an extremely poor experience (0 stars) Went for an anniversary dinner - we were greeted and seated by a very sweet hostess who was very accommodating. Waitress was attentive, and the food was tasty, but over priced a bit - but, anniversary... so i didn't care. Band started up about halfway through our meal and they were very very good. All good right? Well, we made the mistake of sticking around as the club transformation occurred, as we were having such a great time.. trouble is, with the club scene came the super-rude, power-trip bouncers, the VIP jerks and the pervs standing in the middle of the dance floor checking out the women hoping for a nip-slip or something. Even though my bill approached the $300 mark, it became nearly impossible to get a drink from our waitress, as she got pulled to the VIP-poser section. (Staring at empty glasses fo over 30 mins was frustrating) I went over to the VIP section and stood behind their little self-important rope and tried flag her down, and was literally physically accosted by the vip section bouncer who claimed i was to leave the area immediately. Next time she came out of the section to go to the bar, we chased her down and demanded my check and left instead of purchasing more drinks. If we go again, i would plan dinner a little earlier so we could get in on the first hour or so of the band, then leave and go somewhere less rude and pretentious. All the irritations of the poser club scene come to fruition at this place after 11pm.
by RecoWilliams on July 28, 2017
It was my birthday and I loved it.
by OpenTable Diner on July 14, 2017
Sooooooo fun!
by OpenTable Diner on June 24, 2017
Went here for my birthday.. food was good, drinks were awesome and the band was great.. staff was amazing as well. Will definitely be going back.
by OpenTable Diner on June 17, 2017
Celebrating our 21st anniversary, which was noted on the reservation. We were seated at a high top table near the door, which wasn't romantic. There was no mention of the anniversary and my requests were not recognized or honored. I voiced my dissatisfaction to the manager and he acknowledged the error and very kindly made it right. Food was amazing and dinner service was great. I was expecting a more formal dinner but it was an extremely casual atmosphere. I will be back!
by tjgoodeats on June 13, 2017
Great food. Loved the indoor/outdoor seating. Was not crowded for lunch which was surprising!
by AmyB on June 09, 2017
I would not recommend this place. The food was late and the service was not good. We went there because of the live music and the music was ok. Nothing exceptional though. It may be good for a drink but absolutely not a dinner venue.
by OpenTable Diner on May 27, 2017
We were celebrating our 17th wedding anniversary. Britney and Taylor assured that our experience would be memorable! The Chef brought his A game to the celebration as well. This was our first time at this establishment but it will not be our last! Rob and Steph May 27, 2017
by OpenTable Diner on May 13, 2017
Sambyca 360 is one of my favorite places. However our waitress on Saturday ignored us. I had to eat my meal without water or soda. She also ignored the table that was there before us so much that they had to ask my husband several times to ask her to do things for them. However she consistently waited on the table next to us. Since the two tables she ignored had black people at them and the other table had asians and whites it looks really bad.
by Maxwellhouse on May 10, 2017
We were here for a birthday celebration. We had great seats to watch the band so ask for it when you go. Very relaxed, good ambience and comfortable. The only thing I expected was a little "something" for the birthday boy, but nothing was offered. Nice place though!
by Mariya on May 10, 2017
Wednesday crowd was not up to dancing ... our group was hoping to get to dance. The band's break seemed too long ... had to leave before they got back.
by OpenTable Diner on April 29, 2017
The chicken fried ribeye was great. No grisle like regular chicken fried steak. My wife had salmon oscar and it was cooked perfectly and the hollandaise sauce didn't hurt. The waitress was very attentive and enjoyable. The hostess talked to us about the mother's day brunch and helped make special arrangements for us. Overall the experience was extremely pleasing and enjoyable for us.
by LatriceH42 on April 28, 2017
For my first time, I was really impressed by the ambience of the restaurant. I went to see my friends in Good Question band. The band is awesome and the restaurant was an amazing back drop for them. My waitress was very attentive, despite the large Friday night crowd.
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