Sambuca 360 - Plano reviews


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Overall Rating

75% would recommend it to a friend
Noise Level


by RonS on October 5, 2018
Very loud and obnoxious. Not good for a date. We were there to celebrate my birthday and it was a big disappointment.
by LatarshaK on September 29, 2018
Reserved this location for my spouses birthday, the host were friendly. We were seated on time and the servers were very patient and helpful. Great service!
by JessicaT on September 29, 2018
Enjoyed the live music and had good food with friends to celebrate my birthday. Had a great time!!!
by TaeC on September 21, 2018
Was exciting! Not at all what I had planned but angood time was had by everyone in our group. We will be back but now we know the scene better. More of a nightclub than a dining establishment with a band, as I expected.
by Eric on September 21, 2018
Drinks and Food are very expensive. Too loud music in dinning area. Good place to just go and enjoy live music. Avoid drink and Food.
by SaeedW on September 21, 2018
Place was much louder than I expected but it didn’t matter. We had a great time and will consider it for future events.
by BlkGyrlJe on September 7, 2018
I took my significant other to Sambuca 360 for her 39th Birthday. From the moment we walked in, our waitress was AMAZING and Chance, the Mgr on Duty, gave us free drinks. Amazing atmosphere and Live Band!!
by NancyE on September 1, 2018
Wasn't told until less than 5 hours of confirm confirmation that there is a certain dollar amount required to spend on food per person for someone who has Diet dietary restrictions this did not work well with us very disappointed as there were many other options once we got seated no one paid any attention to us for a good 20 minutes to even bring us water or ask for a drink then we had to show our ID and they had to scan our driver's license saying it was a club we thought we were going to a restaurant that plays music had we known this we would have likely sought out other options as there are many more around this place
by YvetteL on September 1, 2018
My daughter was visiting and wanted a place we could enjoy a good meal and live music. This was the place! Christine was a great Server! We had a good time aside from men old enough to be her father asking her to dance. At least , they were not too pushy.
by 7even on September 1, 2018
At first we were contacted and told that we have to order a minimum of 21 per person to be able to reserve the table no problem. Then she said that is not including drinks sir still no problem. Upon arival the table was not ready once we were seated all 9 of my quest ordered a round of drinks food ECT. Ok things are going ok drinks too 30 min between ordering to get a drink a few of us went to the bed to get quicker service. We asked for our ticket each couple paid for there ticket plus tip which should of been part of. The party over 8 but we still gave6 a tip before we was leaving waitress asked me to go to the back and demanded more money on her tip i said did you not get a substabtial tip from each of us she said yes she wants more. Now i don't know who these people think they are but i told her she can't demand more money from any one good is paid for you were given a tip anything else is a gift of consideration but there is no law that says I have to give you more just because you want more the manager came over and got in my face and. Said give her more money so ofcourse i corrected him and the whole establishment cursed them out and yes they escorted me out but i made my point. I say all this because it is the responsibility of the event to add the gratuity when there is a party and no one can demand more money just because they feel so and threat will alwaya resort in a problem. That being said don't go unless you make it clear that you want gratuity don't go if you. Not ready to deal with attitudes and threats.
by PeteyDFW on August 11, 2018
Really great time. Nice meal...great menu. Fun music after dinner.
by OliviaB on August 9, 2018
Nice dinner.wish the tortilla soup was broth based.but loved the pizza and gyro.beautiful dining area!cozy and romantic atmosphere.
by Anne on July 28, 2018
The music was great however the service was awful. The waitress had way to many tables. It took 1 1/2 hours to get another drink. They need more help. Everything takes way to long to get.
by johnr on July 27, 2018
We came to hear Emerald City. We loved the restaurant and the band. Some people behind us splashed their drink on me, and I don’t drink alcohol so it wasn’t favorable. The club atmosphere was not our thing but we had a fun time!
by doneagleman on July 21, 2018
We had not been to a Sambuca 360 in quite some time. Very first time was at their location in Deep Ellum (no longer there) a number of years ago. Arrived at 6pm, very quiet and found out that due to the nature of the "club" things did not really get charged up until around 9pm, which is fine with us...we just wanted a quiet dinner and maybe some quiet entertainment. Did not have the entertainment...a piano or similar would have been nice. Food was super and our waitperson, Liz was just outstanding! Personable, great service, helpful and more. Kudos to Sambuca for having Liz on your staff, both my wife and me enjoyed her!! We will be back for sure.
by DoloresG on July 19, 2018
Super nice place . Elizabeth was a great server!! Had fun
by LanieW on July 13, 2018
The food was excellent and the service was fantastic! It was moderately loud early in the evening- very easy to carry on a conversation. But as we got closer to the live music starting it did get loud as expected. We had a fantastic night!
by OpenTable Diner on June 29, 2018
Omg!! What an amazing night. The live band with Michael HIX was the it!!!!
by OpenTable Diner on June 23, 2018
I did not feel that this place had a good ambiance. The food was mediocre.
by OmmNommNomm on June 9, 2018
Went out on a last minute whim. The lady had fish tacos and said they were very tasty. I had the chicken fried ribeye. The ribeye seemed to be a little too "done" for my taste. It was still good, just a bit over-done. Everything else was spot on.
by Rich on June 2, 2018
We had a 6:30 reservation, well before the night time entertainment and crowd. It was very enjoyable, servers were very nice.
by EastTexasDiner on June 1, 2018
Sambuca was a blast, it's always fun but food was great too, it was a fun night.
by OpenTable Diner on May 25, 2018
Our food, drinks and service was good! We had booked reservations weeks in advance and when we arrived- we learned the band we had planned on seeing had cancelled and the table we reserved had other people at it. We ended up having a great time- the substitute band was awesome and our table was fine too- near the back but out of the way of craziness as the night got later. Overall we had a fun time dancing and listening to great music by Friday Night Fights. They are a great band! We had pizza and salad- super good and fresh! Drinks not bad either.
by OpenTable Diner on May 25, 2018
Food was great, music was on point and drinks exceptional! Had a great night!
by HenryG on May 25, 2018
Very pleasant, quiet, efficient service, good though not exceptional food, convivial atmosphere, unhurried, relaxing experience. Skip the bread pudding, which isn’t.
by KristiJ on May 3, 2018
Love this place. All employees are awesome and they hire some great bands.
by OpenTable Diner on April 29, 2018
Everything at this location was terrible. Took 45 minutes to get good. They were out of majority of items on brunch menu. My friends brunch had hair in the potatoes. Mimosas didn’t taste good at all. Waiter walked out mid dining. Second time I’ve been to this location and I will not be coming back. Uptown location is far better. They only had 1 waitress covering 6-7 parties and the other one left during our meal.
by Cece on April 29, 2018
This was our third time trying to go here and maybe that should have been a sign. Our waitress was super sweet, but seemed new to waiting tables and it showed. The service was slow and it wasn’t busy. Brunch started at 11 and by 1230 I was told that they were out of waffle mix and didn’t have jelly or jam. It took a while for our drinks to get refilled and food out. I didn’t see management at any tables to see how their experience and food were. The only time I saw management was when our tickets had to be corrected. The bartender seemed to be the most knowledgeable of any of the employees and should have been waiting the tables and had to help our waitress ALOT. They should stick to just being a night club.
by OpenTable Diner on April 21, 2018
We were looking forward to seeing a specific band but when we got there, a different band was on stage. When we asked if the band we went there to see was coming on later, our waitress informed us that the owner didn’t like that band, so the owner cancelled that band and replaced them with this other band (which was a bland, tired band). It would have been nice if there had been some indication of this cancellation, instead, the screens on the side of the stage still had them listed as playing that night (bait and switch). At the very least, we hoped that the food and drinks would be good... wrong! We ordered five appetizers, only one of which tasted decent. The drinks were weak and everything was overpriced! Tables are too close together and when people are up dancing, there’s no room for people to walk through. The one positive from the whole experience was our waitress. She was attentive and friendly. We’re never going back.
by ToddM on April 1, 2018
Seems like it would be a good nighttime spot but not so much for Easter brunch. Food was okay but not great. They ran out of some items on the buffet while we were there. Seating was tight where we were seated, although there were areas with open tables as well. I might go back for an evening but not for Sunday brunch.
by LoriL on April 1, 2018
It was Easter Sunday Brunch Buffet. The buffet was average tasting at best. I have eaten at this restaurant and would recommend food from their menu - just skip the buffet brunch. The music was good and there was great atmosphere....I wish I would have held out for a better brunch menu though.
by WilliamB on March 31, 2018
The food was just okay. Got the blackened snapper etouffee. Fish was overcooked and not very blackened, but acceptable. The drinks were spot on and the band/dj were really good. We danced quite a bit. There was a long line to get in when we left at 11 pm. We'll go back for sure.
by Foodie on March 30, 2018
The wait staff was great. The food was mediocre at best. It was quite a disappointing experience. This was my third and last experience at Sambuca360. My previous brunch experiences were the same.
by SonjaD on March 24, 2018
The area was a nice place to enjoy listening to music while we ate our dinner.
by Jody on March 17, 2018
Poor service staff. Only one server and one bartender. How can you operate a restaurant like that?? They could not keep up with the customer requests.
by Uran on March 16, 2018
Very lively environment. Had a great time. The live music after 9:30 pm was very good.
by RoyK on March 10, 2018
We had a wonderful night at Sambuca, the hostess Jennifer was very curtious and made sure we were happy with the table. The food and the drinks were excellent. The band had the dance floor packed with in 15 minuets. I would have to say we had a great time.
by LanieW on March 2, 2018
We had dinner before the band started- noise level was very moderate and easy to have a conversation. After dinner we stayed for the band and as expected, it did get loud - but super high energy fun!!! We had an exceptional time!!!
by THarr on February 24, 2018
Really great service, really great waitstaff. However my credit card was given to another patron at the end of the night and I was contacted via facebook the next day from the couple who had my credit card. Unfortunately that means I have to cancel and replace my card and that did not leave me very happy.
by AngelesS on February 17, 2018
Excellent place to go with friends and have a good time
by BroddyP on February 16, 2018
This place was amazing for the type of night I wanted to have. It was my wife and I first Valentine’s Day as a married couple. So this particular place was great. Great Dance floor/music, Good food, Good service. Great price. My wife got the shrimp while I had a pizza. She drank. I watched her drink. It was a great night. I’ll deff be returning w/ more people.
by OpenTable Diner on February 16, 2018
Excellent service. Fantastic food. Sambuca 360 never disappoints.
by OpenTable Diner on February 3, 2018
We have been to Sambuca down town many times for dinner and dancing for my friends birthday, but we wanted to stay closer to home this time so we chose Sambuca 360. Our waitress was very friendly and patient w/ us wanting to sip on our drinks before ordering our dinner. I had the margarita pizza w/ a gorgonzola salad which were very good and my other two friends had the salmon oscar and the shrimp & crab scampi which they both thoroughly enjoyed. After dinner we split a bread pudding that was amazing. When I received the confirmation call earlier that day I knew we would only have two hours at our table because of how busy they are on weekend nights and then if we wanted to stay longer we would have to move to the bar area. It turns out where they sat us was part of the dance floor and our table along w/ many others were being removed to open the dance floor. The only issue I have with that is our reservation was at 7:30pm and by the time our meal was complete 2hrs later there were still open tables around the restaurant that weren't going to be removed for the dance floor so I'm not sure why weren't given one of those tables and been able to stay longer, enjoy more drinks and dance. By the time we were done w/ our meal the two bars were packed and standing room only so we made the choice to leave w/out dancing and we walked across to another restaurant for more drinks. Although we had a good meal we decided that we would continue to make the drive down town when we want to have dinner and dancing because the atmosphere is much more conducive to enjoying both.
by OpenTable Diner on February 1, 2018
Great food and service from our waitress. First time in and won’t be the last.
by OpenTable Diner on January 27, 2018
Great food, good ambiance, fun for a date night.
by MELISSA on January 5, 2018
We thought we would be able to hear music but that didn't kick in until 9:30 pm. Our 2-hour limit ended at 9. We were there for our anniversary but no one treated us any different and our waitress was not very friendly.
by OpenTable Diner on December 1, 2017
If there were zero stars I would give that. The waitress was downright rude and insulting from the get go. She wasn’t available even for my guests to put in their drink order. No water was served at the table. One of my guests had to hunt her down to give her the drink order. We couldn’t order our food because she was nowhere to be found. Oh, while ordering a second round of orders for which I had to first of all find her, she asked me very rudely “who is paying for all this”. I’ve been there enough times to know that it should have been - “just so you know we have a 20 dollars minimum to separate tabs”. We were actually wanting to order food but her attitude was felt by all at the table. We went down the street to Samui Thai to eat. Didn’t think a well planned milestone birthday could be ruined by a waitress who didn’t want to do her job.
by Keith on November 4, 2017
Food and dancing!! The food is good and the dancing is great! The music and live band made for a great evening of dancing. You should book dinner reservations to make sure you get in. You can order some food and drinks and have a front row seat to dance the night away!
by OpenTable Diner on November 2, 2017
Not what I expected kind of disappointing compared to all of the reviews.
by OpenTable Diner on October 28, 2017
This was my 50th birthday. The drinks were watered down and the waitress was less than attentive. The appetizers were good but the pizza was over cooked to the point of being hard. Regarding the band...we have been there several times and have always loved the bands. Last night the band was not good. The lead singer yelled more than sang and their shtick was annoying, not funny. Overall, a very disappointing evening.
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