Mastro's Ocean Club - Malibu reviews

Summary

  • 5
  • 4
  • 3
  • 2
  • 1

Overall Rating

4.7
(1,832)
92% would recommend it to a friend
Food
4.7
Service
4.6
Ambiance
4.7
Noise Level
Moderate
Value
4.2

Reviews

by OpenTable Diner on July 19, 2018
I took my mother for her sixtieth birthday and this place was incredible ! Food and service were excellent , definitely going back . Highly Recommend it.
by PeterM on July 19, 2018
Food tremendous, both fish and vegetables, view is outstanding, place a bit noisy and I felt like they were trying to rush us out to turn the table
by SuiMin on July 18, 2018
Mastro’s never disappoints! Food and ambience was amazing. We also had an awesome waiter who made our get together with friends a lot of fun!
by Jade on July 17, 2018
It was our first dining experience at Mastro's Ocean Club Malibu. All of the staff were incredible. Our server Jeremy was very well versed on the menu and ingredients and also incredibly helpful. All of the food tasted fabulous. Also, we possibly think Fred Flintstone is the Chef, because the portions are prehistorically monumentally huge. We will certainly be back. We had a perfect ocean view.
by GloriaA on July 16, 2018
Amazing service, beyond delicious food! The music and singer could be much improved.. sounded off and dated
by brittanyt on July 15, 2018
I had high hopes for this location of Mastro's since I had been the the Beverly Hills location previously. Unfortunately, the service all night was extremely slow and we waited quite a long time even for our waiter to greet us when we got to our table. On top of this, my steak was over cooked and lacked flavor. The sides we ordered were divine, and the drinks (when we finally got them) were delicious.
by AnnL on July 15, 2018
Another great dinner at Mastro's! This is my favorite location, even though it can be a pain to get to. The service was impeccable, as usual, and the food fantastic. We shared 2 entrees between 4 people and still had so much leftover to take home!
by RhonaF on July 15, 2018
Came here for Dine LA and the food was amazing and abundant!
by Hstevens on July 14, 2018
Great patio seat next to the ocean crashing against the rocks. An upscale restuarant that won't leave you hungry. Butter cake, delicious!
by JasonA on July 14, 2018
First time at this location. Been wanting to go for a while. Couldn’t have picked a better place to celebrate my 45th bday. Great food, scenery and wine. Will be going back soon!
by pitmanlaw on July 14, 2018
The background music was too loud. As a result, everyone at our table found it necessary to yell when conversing over dinner.
by Susan on July 14, 2018
After I spoke with the manager about the horrendous service (the waiter took 7 dinner orders and left 2 of us sitting there without ordering) things improved. In celebration of a momentous birthday, we did receive a very nice complimentary dessert plate. Some guests commented that it was the best steak ever. A beautiful beach setting, got very crowded and loud as the evening progressed.
by SarahC on July 14, 2018
Went to Mastro's Ocean Club in Malibu for the first time for DineLA with a friend. The view is gorgeous being right next to the beach! We could smell the ocean and the feel the water splash our faces! That's how close we were to the beach. It was beautiful! Reserved for an early dinner at 5:15pm. But when we arrived the valet parking was packed and the whole restaurant was packed with people. It was a Saturday, so it makes sense. The table we reserved and requested was for an oceanview next to the window. It was the seat right next to it, but we had a booth that was very close to it, so we were happy. Where we were seated, it was pretty quiet inspite of the live music and packed restaurant. I was pleasantly surprised! Mastro's Ocean Club surpassed all my expectations! I ordered from their DineLA menu which was Foie gras, 22-oz bone-in Rib Eye, and their famous Buttercake. Their portions were huge! Also, ordered a glass of Merlot from Duckhorn. Their rib eye... WOW! Juicy, perfectly cooked, buttery. The buttercake was a downer after such a lovely meal and wonderful, attentive staff and service. The cake did not live up to my expectations. It was too dense for what I imagined to be light and buttery, like an angel food cake. The flavor wasn't good either. It tasted like it was bought from the supermarket. I wished my friend and I ordered the chocolate cake instead. We didn't expect the cake to be so big too! We thought it would be a smaller portion such as a size of a ramekin. Anyway, we were both happy with our overall experience including our valet service. I would highly recommend valet parking! and I highly recommend this restaurant and location! If you've never been to this restaurant and location, I'd say come with a friend versus in a large group, as the service can be slow with larger groups. Plus, you get better service! Dress code: No beach wear! No jeans (Dark jeans okay)! Tennis shoes are okay.
by OpenTable Diner on July 13, 2018
I had reservations. I asked for window seat. They sit me across from the window and a table but the next two couples after me sat a a window seat after I spoke to the hostess again. Then she gave us a ocean view seat. Ordered medium well steak it came out Burnt! Just a very horrible experience at Ocean Mastro’s will never go again
by MalindaW on July 13, 2018
Service, food and restaurant are beautiful. Couldn't ask for a better evening.
by Mopres on July 13, 2018
First time dining and had a wonderful experience. Went for Dine LA week. Service was excellent
by MyronM on July 12, 2018
Excellent food. Excellent service. Need I say more?
by OpenTable Diner on July 12, 2018
I had an amazing birthday dinner. Thank you
by OpenTable Diner on July 12, 2018
Treated horribly at the bar.. waiting for bar seat as people left, then was told by bartender that another couple was waiting ahead of us, even though we watched them walk in the door way after us. ( luckily the couple was ethical enough to let us sit there). We arrived 30 minutes early for our reservation to get a window seat. Finally was seated, NOT at the window as we watched people that arrived later get window seats at the vacant tables that were not given to us. Apparently if you don’t arrive in a Ferrari or Bentley they’ll treat you poorly. Happy 20th Anniversary to us!!
by OpenTable Diner on July 12, 2018
Very cool place
by SILVIA1968 on July 11, 2018
Cibo di altissima qualità, ottimo servizio, anche se ho trovato i camerieri troppo nevrotici, sfrecciavano fra i tavoli impazziti, per quel livello di ristorante dovrebbero essere presenti ma invisibili, invece affollavano pesantemente il ristorante a volte in maniera molto fastidiosa. Musica dal vivo bellissima anche se a volte troppo invadente......non c'era un giusto equilibrio tra la luce soffusa (forse troppo, infatti usavano tutti la luce del cellulare per leggere il menu') e la musica assordante. Comunque da provare
by OpenTable Diner on July 10, 2018
Our waiter was the most outstanding. So kind, smart, And relatable. We appreciated his service. (He was your sommelier-great guy!). Thank you for allowing us to have fun, as ourselves. Butter cake is life. And thanks for a great view!!! -Jenn Jasbi
by JamesF on July 10, 2018
Food and service was amazing! However we were seated right at the end of the main walkway. It was constant foot traffic I was bumped into several times by servers and customers walking buy. I would go back, but never again will I sit at that table!
by JamesD on July 10, 2018
We have been wanting to go here for several years and finally made it a reality. A couple of gift cards helped a lot! We were seated in what I would call an enclosed patio - much brighter than the main restaurant, and right at the window - felt like we were on the beach - GORGEOUS! All employees were exceedingly friendly and welcoming. All food and drink - from my spicy Bloody Mary, to the white wine, to the Clam Chowder (SUPER creamy and rich) to the steaks (cooked to perfection and juicy) to the Halibut (flaky and flavorful) to the Warm Butter Cake - were absolutely on point. My wife and I and our friends had a thoroughly delightful evening. Big shoutout to server Eric. We will come back as our budget allows!
by BarbaraJ on July 9, 2018
We were very unhappy with our table for ten . It was set up right by the side exit out to the beach view and the parking lot. We loved the waiter Dillon and the service is always very good. The food is very special. My lobster was just OK. But the oysters were great & the steaks devine.
by jims on July 8, 2018
I love Mastro's. They need to ditch the bar music, however. The place is loud anyway, and if you're anywhere near the bar, you cannot have a conversation across the table.
by Stephenb on July 8, 2018
We are regular Mastro's diners (usually Thousand Oaks or Beverly Hills) and we very disappointed in our service and quality of our steaks. First off we were seated near the kitchen and I was bumped into several times by the staff, most of the time without an apology. 2nd, our steaks were covered in butter, not the norm in the other locations. lastly, out waiter kept on trying to sell us the seafood tower, even though we told him we weren't interested. Then he kept coming back to the table to still see if we wanted it. I felt like I was buying a car. Not a great experience. We won't be going to that Mastro's in the near future. :(
by JoWanB on July 8, 2018
Nice restaurant! I wish we could have sat near a window to see the ocean better!
by RhondaB on July 7, 2018
I’ve come here four years in a row for my godson’s birthday and Mastro’s has been FANTASTIC every time. We love the ambience and the food from the exquisite bread basket to my godson’s favorite dessert, your famous Butter Cake. Our very first waiter, Leo, is now a manager and we are SO proud!!!!❤️❤️❤️ (JERRY AND I MISS YOU, LEO!!) This time our waiter was Patrick. He was so kind and sweet that I will ask for him again the next time I am there!! (Thank you, Patrick!!❤️❤️😘😘) I’m looking forward to coming again hopefully SOON!!!
by SandyGF on July 7, 2018
Mastro’s was amazing. We loved our waiter, Patrick. He made the experience so fun!! Try the pork belly appetizer. That was incredible. And the seafood tower is amazing. Loved it all!!!!
by Shaeda on July 7, 2018
Amazing view, great food and oh my favorite.... lemon drop martini. Service is also fabulous.
by north on July 7, 2018
Enjoyed the filets, heirloom tomatoes and twice baked potatoes. The view was amazing!
by airanitaf on July 7, 2018
This was my first time dining at Mastro's, but it won't be my last!! The service, setting, and food are second to none. Thanks for making a special night for my husband and I a memorable one.
by sherryh on July 7, 2018
I'd heard bad things about the service beforehand and it ended up being true. The server working our area was rude AND never to be found - and gave us attitude when we flagged him down for simple requests like a drink refill or the check. It was a Sat afternoon and the place was SO loud with live music that we couldn't hear ourselves think. I tried to order a salad and asked if I could get some protein on top (salmon), and the server simply said, yes, but the added protein would be almost $50. WTF????
by OpenTable Diner on July 7, 2018
Food are delicious and service is excellent.
by Loma on July 5, 2018
I live in the neighborhood, worst service I have experienced!!!! Our main courses took over an hour and a half to come , didn’t bring our sides until we were done with dinner ! Disappointed Won’t be back anytime soon
by OpenTable Diner on July 4, 2018
Server was swamped with other tables leaving us neglected.
by Byread on July 3, 2018
Food was amazing as always but had the worst server. His name was Spiros. We have never had such a rude server. No welcome, no hello, no goodbye, no thank you. He berated an expediter for telling me my plate was hot when in fact it was cold because I ordered my steak rare. He wasn’t attentive at all either...we barely saw him. I ordered three of my drinks from the busboy. We would definitely come back but only if we had a different server.
by OpenTable Diner on July 3, 2018
Exceptional
by Husbandisafoodie on July 2, 2018
Mastro’s never disappoints! We came here to celebrate our 20th anniversary. The food, the view, the service were all fantastic! Thanks for making the evening so special for us!
by Ilander on July 2, 2018
Food is great, however the host needs to do better at being a host. I walked in Nothing said, no hello, thanks for coming, etc. It's like u walked into a party that u weren't invited. They are taking clients for granted. Those little touches makes the experience much more enjoyable.
by HaroldW on July 2, 2018
The service was horrible . I have been there many times and the last 3 times the service was bad.
by OpenTable Diner on July 1, 2018
the food was fantastic. delivery of the food was great and waiters were helpful. the head waiter didn’t speak very clearly and was hard to understand and also hard to hear over the noise level in the restaurant likely driven by the music. the room was too dark. we both had to use the flashlights on our phones to read menus. And I was barely able to see my colleagues face as we discussed business through the meal. location was great unfortunately too dark outside to see the ocean.
by AZman86 on July 1, 2018
The best part of our experience was the service. The waiter, food runners and bus boys all worked together like a well oiled machine. Best service we have had in a restaurant in a long time. The atmosphere is Malibu charming, particularly this time of year when you can gaze at the ocean until 8:30. The food was good, but I can’t say great. My steak was prepared beautifully but I have had more flavorful steaks in other steak houses. My wife’s sea bass was very good but she can’t say great either. We will go back because even though the food was not great, it was very good, and the service, drinks and atmosphere were superb.
by patron2 on July 1, 2018
Beautiful setting right on the water. Food is great as well as the service. Used to be the chart house but mastros is so much better.
by FrederickT on July 1, 2018
I visit the Mastro's Ocean club on a regular basis for special family and business events. On this occasion the restaurant was not overly crowed however the service was extremely slow. This was an especially frustrating event in that I had notified the restaurant and staff that the occasion was to celebrate my wife's birthday. We received none of the customary birthday fanfare. This visit was very disappointing after spending almost $400 for a there person meal.
by JoannaR on July 1, 2018
My friend and I had splurged! All of the food, from steak to seafood, to the amazing bread was simply amazing! I've been to Mastro's many times, but hadn't been in awhile- and the quality and service were top notch. Prepare to spend a pretty penny, but it is so worth it. Also, there was an incredible singer there and her music really made the atmosphere perfect. Bravo, Mastro's!
by OpenTable Diner on June 30, 2018
Great! We sat right next to the water! The drinks were fantastic! The bone in rib-eye was delicious! Service was excellent! I highly recommend!
by VioletW on June 30, 2018
Excellent service The waiter was excellent. This is the 3rd year in a row that I have selected Mastro’s Ocean Club as the restaurant for my birthday and I enjoy it more each year Great job
by grtfd on June 30, 2018
Staff not very friendly and supportive for my wife who was in a leg cast. Made note on Open Table that it was our anniversary and no mention was made of ut
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