Mastro's Steakhouse - New York City reviews

Summary

  • 5
  • 4
  • 3
  • 2
  • 1

Overall Rating

4.8
(1,914)
97% would recommend it to a friend
Food
4.8
Service
4.7
Ambiance
4.6
Noise Level
Moderate
Value
4.2

Reviews

by OpenTable Diner on September 22, 2018
Mastro’s Steakhouse was a very upscale fine dining experience. The restaurant was easy to find. Great interior. The mood is set when you walk in the door. Everyone was hospitable and the wait staff was beyond excellent! The food was terrific and we are steak eaters and just loved the porterhouse for two we had. It’s pricy but you won’t regret it.
by OpenTable Diner on September 21, 2018
Food, service, and ambience all fantastic. Wine is 3x retail vs normal 2x for steakhouses, but cocktails are better value as they give you the shaker.
by JoniM on September 20, 2018
Every time I go to Mastro’s I have swordfish. They were out such a bummer.
by Harold on September 20, 2018
This was our second time together at Mastro's. We enjoyed it so much last time that we came back. Again, we were NOT disappointed! The food was great. The service was awesome. The live music was wonderful.
by CherylV on September 20, 2018
Food, service, live music was all outstanding. There are separate areas so you can be in noisy or quiet, your choice.
by OpenTable Diner on September 19, 2018
A Lot of nice from the band on live... que price are a bit upper but the quantity of each plate it perfect.
by johnf on September 18, 2018
Always excellent food and service. Never disappoints.
by OpenTable Diner on September 14, 2018
Worth every penny.
by Jilly19 on September 14, 2018
This was my first visit to Mastros and it was exceptional. The ambiance, food and service can’t be best. Rachel was a terrific server. We had a lot of fun with her. My veal chop and my sons bone in filet were cooked to perfection. The truffle creamed spinach was one of my favorite side dishes of all time. The cocktails were amazing. Don’t miss the famous butter cake for dessert, leave room for it. One of my favorite dining experience!!!
by JoAnne on September 13, 2018
We had a delicious meal at Mastro's. The food and service are excellent. My only criticism, echoing another review, is that the restaurant is WAY too dark. Every diner had to use their cell phone flash light to read the menu. Even the servers had to use flashlights! That to me is just too dark. I think the visual experience of the food presentation is important, as well as to be able to read the menu. It was impossible to do so. Turn up the lights and I will return. This is a great steak house and deserves better lighting. And the warm butter cake is not to be missed.
by MichaelC on September 12, 2018
Been here more than once however the wait person needs to sharpen his game and pay attention when someone asks for a simple lemon slice for our water glasses. It wasn’t even busy and this guy was perhaps, hopefully, just new. I like it more in the evening when live music fills the room. Expensive yes but it’s Manhattan right?
by OpenTable Diner on September 12, 2018
We were first to arrive in the restaurant for a business lunch, checking in with the hostess at 11:45amEDT for a 12noon lunch. We also asked to be out by 1-1:15pmEDT as it was a business lunch. We did not get our main course until 1:10pmEDT. We gulped our main course quickly, paid the check, and left at 1:20pmEDT. Terrible service for the type of food served.
by ScottK on September 11, 2018
Best modern steakhouse in Manhattan. Excellent service and food.
by OpenTable Diner on September 10, 2018
Perfect food served by professionals Outstanding desert
by ParagS on September 10, 2018
Mastro's never disappoints. The bone in Filet is always perfectly cooked and their crab gnocchi side dish is out of this world. Save room for Pecan Pie to end the evening.
by PatrickK on September 9, 2018
Amazing hospitality by all of our servers. The live music was great for the atmosphere and the food was perfect!
by Monte on September 8, 2018
Great Service Nice pace of delivering food , and Sever Theo was great, and Others team work
by OpenTable Diner on September 8, 2018
We had the 12oz fillet and it was absolutely fantastic, along with a side of fries and broccoli and spinach and they were all great, the fries are huge so they can be shared. The service was amazing and atmosphere as also fantastic. I would highly recommend it too anyone.
by Baboushhh on September 7, 2018
Great atmosphere and amazing service. Will remember this experience
by OpenTable Diner on September 7, 2018
Mastro’s is my favorite steakhouse!!! Amazing food and drinks!!!
by MichaelM on September 5, 2018
Great place to eat in central NY. Can be overwhelming with noise from the conversation at peak times and live music. Still great menu both food and drinks. a must visit.
by SteakCrazy on September 5, 2018
Mastros and its stellar team never disappoint. Great menu and food ,white glove but friendly service and a management team that covers the floor makes for a great dining experience.
by Jessica on September 3, 2018
My husband and I had a wonderful night, great food and live music.
by DavidC on September 2, 2018
Most consistent steakhouse I have ever been too. I have been to this one in New York and the one in Las Vegas a total of 5 times and has been spot on.
by DebraS on September 1, 2018
Been to NYC several times and have had different dining experiences. The food was delicious and the place was great - it was a little too dark is the only negative that we had to say about it. The food and service were excellent. I would definitely recommend Mastros to anyone I know traveling to NYC.
by LINDAD on August 31, 2018
Overall, everything was excellent. If did I have a problem, the music was too loud & u can barely hold an conversation. Would re-visit again
by DianaJ on August 31, 2018
It was nice went for my Aunt’s Birthday, they took over from mcCormick’s and now it looks and taste amazing.
by ChristineD on August 29, 2018
Will definitely go again. Service and food was perfect
by Woody on August 29, 2018
High end classy restaurant, with excellent menu, service and quality food & wine. This comes at an expense but for a special occasion, its worth the spend. Quite possibly the BEST fillet of steak I ever ate. The rack of lamb and Sirloin went down well with my party too. 1st class joint. Paulo (our waiter) was a conosseur of etiquette as well as the menu & wine list. Once he understood my ‘budget’ he adjusted superbly to make us feel comfortable. Excellent service and quality.
by JulieJ on August 28, 2018
I took my boyfriend for his birthday he’s big on steaks and the food was amazing so was the atmosphere. Lobster mash is amazing, rib eye was cooked perfectly and so was
by ChrisF on August 25, 2018
Steaks were excellent!! My husband ordered both the Japanese and Australian waygu steaks which were incredible ! The sides were delicious and the butter cake that was presented on a birthday decorated dish was outstanding! The only negative was that we were seated near the live band which were really good but was just a little too noisy for our liking. But otherwise delicious food and would totally return!!
by thomasb on August 24, 2018
Very good food. Pricey but worth it!!
by babs0820 on August 21, 2018
Appetizers and dinner was great. The warm bread while you wait for the appetizer was yummy. Waitress and server were amazing.
by BruceR on August 21, 2018
I am a regular customer of Mastro's and always enjoy my meal there. The service is excellent but it is a little loud at times. Sometimes it is hard to hear normal conversation at the table. One thing they need to eliminate is the attendant in the men's room. Very annoying. He stands over you when you're using the bathroom and then shows you his tip plate which always has only $20 bills in it. I don't think too many patrons are giving the men's room attendant a $20 tip to hand you a towel. He doesn't belong there.
by foodavores on August 20, 2018
Every dish was excellent and the service was perfect, friendly and attentive. We had a great time.
by OpenTable Diner on August 20, 2018
Amazing steaks, fantastic New york style restaurant, big area, very good live band. So enjoyable!
by milang on August 20, 2018
Impeccable service, top quality food
by MikeZ on August 19, 2018
I have eaten at Mastros on a few occasions and I have always been over the top on the food and the service. This time the food was great but service was not as good as usual.
by JFT1011 on August 19, 2018
This was my first visit to the NYC location and it did not disappoint. My only issue was how dark the restaurant was!
by OpenTable Diner on August 18, 2018
Wonderful experience, food, music and service ! Love the vibe it entices you to eat and drink more because you are having a really good time!
by Brock317 on August 18, 2018
This was my third time at Mastro's the food and service is always excellent. I highly recommend it you will love it. The steaks and sides are awesome. We had the scallops as an appetizer and the signature butter cake is to die for!
by StephanieK on August 18, 2018
Food was delicious and service and hospitality was spot on. Everyone was extremely detailed oriented and a unique dining experience. I’ve been to steakhouses before, but never have I been addressed by name when greeted by staff. The phone call the following day was a nice touch as well.
by RowenaM on August 17, 2018
Thank you for my bday cake!
by Romack on August 17, 2018
Always a special evening. Live music and excellent food. Definitely not bargain priced but you get what you pay for.
by KenD on August 17, 2018
I have never written a review before, but I need to provide some feedback on Mastro's. My wife and I have been to Mastro's previously and we decided to go back for my wife's birthday. What a FABULOUS experience! We were a party of six (my wife and I, my 3 grown sons and one of their girlfriends) and everything went well from start to finish. First of all, we arrived more that half an hour early for our 7:15 reservation due to better than expected connections into the city. Did we need to wait? No. Not a problem, we were told and we were seated within 5 minutes. Customer service at the front desk was top notch. Once seated we met Joe, our waiter for the evening. Joe was great! He was knowledgeable, patient and genuinely strived to ensure we had a good time. He assisted us with the wine list, choices of steaks (we all ate either filet mignon (bone-in of course), rib eyes or porterhouse steaks) and sides. The steaks were terrific and cooked to perfection. The sides were excellent, oh, and I forgot to mention the starters. The oysters were the best I've had since the last time I visited Mastro's. Overall a 5 star experience!
by kellyp on August 15, 2018
Always tastes like the first time. Being a regular and never getting of the place, employees, or food is phenomenal!! Ask for Julian or Christian to attend to your dining. They’re great !!!
by Patron on August 15, 2018
1) I ordered a NY pepper steak well done. It came out quickly which is good, but when I cut into the steak it was very red. I sent it back and asked them to butterfly it if necessary to cook it all the way through.The steak came back a second time and was still very red all the way through. Disappointing. 2) We were seated downstairs which is quiet, but the music is upstairs. I like music and was disappointed we weren’t told there’d be no music where we were seated. I’ve been to 2 other Mastro’s and this was the least enjoyable.
by BigJoe on August 14, 2018
Outstanding as always. One of the best steakhouses in NYC (and elsewhere), never disappoints.
by OpenTable Diner on August 13, 2018
Excellent dining experience. All of the food, from the bread to dessert, was outstanding. The service was good and the waiters were attentive. The drinks were average and could have been better. I was very happy with my dining experience and I will definitely be returning. My only negative comment is that dinner service was rushed. I was receiving appetizers at the table when I was still eating my soup.
by FentonC on August 13, 2018
Good as usual. I always go to the one in chicago and this is the first time to visit them in nyc. The steak was cooked to perfection. But the butter cake is the real reason i keep coming back to Mastro.
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