Mastro's Steakhouse - New York City reviews

Summary

  • 5
  • 4
  • 3
  • 2
  • 1

Overall Rating

4.7
(1,821)
93% would recommend it to a friend
Food
4.7
Service
4.7
Ambiance
4.5
Noise Level
Moderate
Value
4.2

Reviews

by OpenTable Diner on July 20, 2018
Outstanding service and the steak was unbelievable
by GeorgeD on July 20, 2018
Generally a great experience. Portions a little oversized , e.g. salads and too heavy on the bacon.
by ScottB on July 20, 2018
Maestro’s has such incredible food that we have already made a reservation for this evening. The quality of food is unmatched, so it’s imperative that we dine here at least twice when we’re visiting New York. I highly recommend any steak, lobster mashed potatoes, and the moist butter cake.
by JudeJ on July 20, 2018
The food was marvelous and the service was impeccable.
by EdwardS on July 18, 2018
Went with Frank and Judy for a birthday celebration. First time at this Mastros. It was top notch with top notch service. Ronny the waiter was exceptional and knowledgeable. Also had a good wit and didn't rush you. We had a nice quieter spot in the rear. For appetizers I had the foie gras which was outstanding as was the tuna tartar that Kathy had. Judy had a salad which was great and Frank loved his shrimp cocktail. For dinner I had the lobster tails. They were two nice sized tails. excellent. Frank had scallops while KaTHY AND JUDY HAD THE Chilean sea bass. They brought out a butter cake for her birthday really good.
by EdnaD on July 17, 2018
This was one of the best experiences I had at a steak house. Our waiter Aaron was amazing. Very knowledgeable and attentive. My boyfriend truly enjoyed his 30th birthday dinner.
by DanielW on July 16, 2018
Great place for a fine selection of apps/steaks and good drinks. Right on par or better than other chain steakhouses like Smith & Wolinsky and Del Friscos.
by Diner2 on July 16, 2018
Music too loud upstairs Food delicious!! Service excellent!
by FarahD on July 15, 2018
Buttercake was the best!!! Waiter gave outstanding service. Food was so good and well made. Overall will definitely be back!!
by OpenTable Diner on July 14, 2018
Great place and always good
by UzKa on July 13, 2018
The server was extremely casual in behavior (felt more like being at Olive Garden than Mastro’s) and overcharged me. We paid part of the bill with cash and the other part on a card. The server charged the entire amount of the bill on my card and kept the cash. I spoke with the manager once I got the notification from Discover that I was charged for the full amount on my card. The manager said it should “adjust back” to what it was supposed to be by the end of the night and that the waiter should have explained that to me. 2 days later it still has not adjusted back and I will have to file a dispute if it does not “adjust back” by tomorrow. Having gone to this Mastro’s 3-4 times and Mastro’s in Beverly Hills quite a bit, I know this experience and the manager’s explanation was not up to par. I will not be returning to the New York location again. I have never had them charge the full amount on the card when you paid part in cash. It sounds like they thought they would get away with it and that I wouldn’t notice.
by SamanthaR on July 13, 2018
My husband and I love coming to Mastro's in NYC, we first went in 2017 and had Johanna as our server. She was amazing, as was the rest of the staff. We've since been back 3 or 4 more times and requested to have Johanna each time. The food is delicious, assorted fresh baked bread basket with pretzel rolls, cheese strips and regular rolls are so good, the steaks cooked perfectly and seafood is very fresh. Their signature martinis over dry ice are wonderful as well. Can't say enough good things about Mastro's!
by OpenTable Diner on July 12, 2018
First and foremost, I've got to thank Lena who remembered my visit from 6 months ago. She remembered that I enjoyed the live music and sat my party right by the band. We loved the seating. Food and service was incredible. We ate, drank and closed our deal by the end of the meal. Good times were had by all
by Derek on July 12, 2018
Such a great restaurant. Huge portions. Great service. Better and different from other high end restaurants. The lighting was a tad dark for me. But one of my best meals ever.
by AdamG on July 11, 2018
Great food but way to dark. Everyone had their cellphones out to read the menu.
by AaronS on July 9, 2018
Other than it being extremely cold in the restaurant, I enjoyed my time there. I wish our server was a little more cognisant of me and my guests needs, however the Piano guys on Monday eased our irritably from being almost ignored.
by ChrisM on July 9, 2018
Hands down THE BEST STEAK AND LAMB CUTLETS we’ve ever had and my wife and I have travelled all over the world!! I got the 33oz Ribeye Chefs cut and we also had the lobster mash! Pricey but definitely worth it!!
by BreonaM on July 7, 2018
Everything was great from beginning to end, the hostess was a bit rude when if came to seating myself and my guest but I didn’t allow that to return my night so besides that everything was amazing from the food/drinks to the server and owner personally going out of their way to wish me a happy birthday! I didn’t want to leave loll ...
by OpenTable Diner on July 6, 2018
Server was nice but not attentive, food was good but not outstanding and live music was not romantic or soothing at all.....more of a bar atmosphere than a fine dining experience, even thought they offer $200 Wagyu steaks!
by OpenTable Diner on July 6, 2018
The restaurant was amazing
by RobertC on July 6, 2018
Had a wonderful experience at Mastro's Steakhouse. Food was delicious and the service was attentive.
by OmarG on July 5, 2018
It was my wife's and mine first time in New York City. We wanted to do a nice steakhouse dinner before a broadway show. We researched the steakhouses near the show and there were alot. Mastro had great reviews so we decided on it. GREAT CHOICE. First the restaurant itself was very intimate. Greeted by the host we were asked if we had time constraints, which were promptly given to our waitress. Joanna (our waitress) was over very promptly, greeted us, and proceeded to walk us down the menu, making suggestions as she did so. Our drinks and appetizers were out in a hurry, followed by our entrees. The food was incredible. The steaks, the lobster mashed potatoes, the mac and cheese were all exceptional. The whole staff was very welcoming. The manager came over to make sure everything was to our liking. I would definitely suggest Mastro's to anybody!
by MaryL on July 4, 2018
A truly outstanding meal! Our reservation was honored promptly, and we were seated immediately at a comfortable table. Our server made good suggestions, and service was well-timed and appropriately attentive throughout the meal. Filets were absolutely amazing--beyond tender and cooked perfectly. Sides were great, as well. Live music was a bit assertive, but overall, an excellent dining experience.
by OpenTable Diner on July 3, 2018
The staff was amazing && helped top of the perfect birthday dinner!
by OpenTable Diner on July 2, 2018
Great service and unbelievable steaks will be back
by OpenTable Diner on July 1, 2018
I went to Mastro’s for my 25th birthday and and had the best overall experience. The service was outstanding and the food was impeccable!!!
by OpenTable Diner on July 1, 2018
Anniversary
by OpenTable Diner on June 29, 2018
Wonderful place!! Great vibe amazing food and service
by garyg on June 29, 2018
Other Mastro’s better, food at others a lot more enjoyable, prices very very high $23 drink etc. Mastro’s NY not worth the $$$$$
by OpenTable Diner on June 29, 2018
Birthday!!! Everything was excellent
by ChiquitaJ on June 28, 2018
I ATTEND MASTRO FOR MY 31 BIRTHDAY! EACH YEAR THAT I GO, THE EXPERIENCE GETS BETTER AND BETTER. I WAS SEATED VERY QUICKLY AND MY SERVER WAS VERY VERSED IN RECOMMENDATIONS. LOVE LOVE LOVE
by ToddR on June 28, 2018
Great dinner and excellent service, they know how to cook a steak. Lobster mashed potatoes are a must.
by MiaD on June 27, 2018
This is probably my 5th time visiting Mastro's and they never seem to disappoint. We went to celebrate my husband's birthday. The food is always fresh, filling, and delicious. I love the ambiance and the live music. Our waitress this time wasn't as attentive as other waiters we've had in the past. I'm not even sure that she told us her name. She didn't take the time to go over specials or discuss the menu and offer suggestions. She hardly visited the table. Despite that, everything else was good as always. Will definitely be returning again.
by OpenTable Diner on June 27, 2018
Visiting NYC with family
by SteakCrazy on June 26, 2018
Great Vibe! But its at the end about the food. Expansive menu with sushi options in addition to incredible prime steaks expertly done and with add-ons available. Service is first class.
by OpenTable Diner on June 24, 2018
Service and staff were great. My family had a wonderful time. Thanks
by SerenaA on June 24, 2018
Great for the value. Enough to share amongst the table & not too expensive for a steakhouse
by OpenTable Diner on June 24, 2018
I'm originally from California and have dined at Mastro's in Newport many times. When I saw that they had Mastro's in NYC, I was very excited to try it. As always, the food did not disappoint! I ordered the seared sea scallops and it was so tasty! For dessert, we had the signature butter cake and it was to die for!! Service was a little lackluster. It wasn't as nice and attentive as I'm used to for Mastro's customer service. Overall, I would still recommend it.
by noelleg on June 23, 2018
Dinner was amazing like always. We surprised with an anniversary cake thanks to the manager and and server. Everything was beautiful
by KimRick on June 22, 2018
My husband and I went back because we have a good experience previously. My husbands escargot were burned, the asparagus was hard as a rock and the steak was overcooked. While they did credit us and provide a fabulous dessert unfortunately we will not go back
by MelissaC on June 21, 2018
Trip with my son
by OpenTable Diner on June 21, 2018
Food was great. Our waitress was Michelle. Very friendly always made sure we were ok
by OpenTable Diner on June 20, 2018
Wonderful/delicious
by MarkG on June 20, 2018
Very nice restaurant! Great food! Awesome service! I had the bone in filet, wife had the filet. Shared the Brussels sprouts and Mac n cheese, everything was perfect! Waitress(Dayna) suggested the signature butter cake and WOW! Delicious! Also got the chocolate cake, and it was probably the most moist chocolate cake I’ve ever had, and not too chocolatey! Great food!
by OpenTable Diner on June 20, 2018
Excellent steakhouse! Service is excellent and food is even better
by OpenTable Diner on June 19, 2018
Our server Terrell was great. Food was also wonderful.
by RiskMan on June 19, 2018
It's one of my favorite Steakhouses in New York City. I highly recommend the Special Ranch New York Strip
by OpenTable Diner on June 18, 2018
Super Atmosphäre, sehr dunkel. Filet hatte exzellente Qualität, Garstufe war leider zu stark durch. French Fries watrn früher besser. Sehr teuer, vor allem wenn man den Wein glasweise trinken möchte. Coole Livemusik, Gäste sind gestylt, edler New Yorker Lifestyle.
by HarmoC on June 18, 2018
The restaurant was absolutely beautiful we started off with the escargot, it was so over cooked then we had the main entree and it was amazing the steak spinach and potatoes were excellent. The service was excellent . I would definitely go back again.
by ZJ1122 on June 17, 2018
I went there for Father’s Day, it was one of the greatest steaks I ever had. The chef cut rib eye was amazing. There desserts were also excellent, the butter cake is a must.
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