Mastro's City Hall Steakhouse reviews


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Overall Rating

88% would recommend it to a friend
Noise Level


by OpenTable Diner on July 15, 2018
Fantastic service in the bar, as always!
by OpenTable Diner on July 14, 2018
Great place as usual. The bar area is louder that the other dining room but everything else was amazing
by Huskernupe1911 on July 13, 2018
Can't say enough great thinks about this place. I always come here on special occasions to celebrate.
by OpenTable Diner on July 13, 2018
Loved it! Best porterhouse steak ever! Martini’s with dry ice bubbles! Beautiful bar. Wonderful staff. Attractively dressed patrons! Will be back!
by DUSTINC on July 13, 2018
Everything from the valet to desert was great. Our server Allen was amazing, friendly, and knowledgeable. We had an amazing experience.
by OpenTable Diner on July 13, 2018
The food was great, the service was perfect and the birthday dinner was awesome.
by MicheleS on July 11, 2018
Brian was our server and he was amazing! took great care of us and was very personable and down to earth.
by J1234 on July 10, 2018
This was an engagement dinner party. Our granddaughter had gotten engaged over the weekend and we wanted to do something special for them.
by OpenTable Diner on July 8, 2018
Very friendly server and the food was great.
by Foodie on July 7, 2018
Normally City Hall Grill is a go to special occasion restaurant for my wife and I. So we chose it for our 33rd anniversary. Started off with bad butter, yes bad butter. My wife and Daughter both took a bite of bread and butter and both spit it out at same time. It was rancid. Replacement butter was frozen, no biggie. My wife's cosmopolitan was mostly cranberry juice and not the normal standard. My steak was rare when ordered medium. All in all a disappointing visit to a place we love going to. Still recommend but I will now think twice about dropping $300 dollars there.
by Diane on July 1, 2018
On would I recommend Mastros, you should have an option it is for EVERY Occasion. The food is fantastic and the service is great. Wonderful place to enjoy food
by JodiS on July 1, 2018
We enjoyed great food and service. Would recommend to family and friends.
by OpenTable Diner on June 30, 2018
Perfect, as usual, thanks to Allan
by Bigbuck1 on June 30, 2018
Weve been here several times and it's always top notch!! Great service!! Very good FRESH food!!. Looking forward to next time already!!
by Aavv on June 30, 2018
We went for a birthday celebration. 4 of the 8 had never been, so we were quite excited! 2 of the steaks were cooked incorrectly and one was sent back twice to which we ultimately cancelled that order all together due to the wait. The birthday boys steak was done wrong which was a bummer since it was his birthday.
by Mike on June 29, 2018
I was attending a conference in Phoenix and brought 2 friends from college to Mastro's for the first time. We were on a TIME CRUNCH and had to be served dinner and finished within 90 minutes. Our waitress was superb and took care of everything promptly. The entire dining experience was just perfect and my friends were IMPRESSED with drinks, dinner, and even dessert with an unexpected birthday celebration. We left with time to spare! I give Mastro's FIVE GOLD STARS for making it a very nice evening for my college reunion party.
by PaulB on June 27, 2018
Excellent overall experience- great service - were celebrating a birthday They brought a Happy Birthday signature desert for us - nice touch
by OpenTable Diner on June 23, 2018
Always an amazing experience
by TravisS on June 23, 2018
My wife and I celebrated our Anniversary that night. We had gone here a few anniversaries ago and was very pleased. The food was great, also the service. It’s definitely worth the money to celebrate a special occasion. We saved up for this night to enjoy ourselves. And again it was worth it.
by MelissaD on June 23, 2018
Went there for first time for dinner with my girlfriends from out of town. The server didn’t take time to explain the menu. They specifically asked how they should order the steaks, both my friends came out wrong, way over cooked. At $45-$60 per steak, you would think they would be spot on. The manager did comp the meal after but the experience was already gone. Disappointed in the service from server and food.
by OpenTable Diner on June 22, 2018
We have visited this location many times and will continue to come back. The service is second to none, the food is always delicious. Wonderful for a special occasion or a light dinner and cocktails.
by StephanieR on June 22, 2018
This place may be pricey, but worth every single penny. The service, the food, and the fun. All worth it!
by PamK on June 22, 2018
We are celebrating our retirement. Everything wax perfect. Thank you for a great evening!!
by OpenTable Diner on June 22, 2018
Maestros is one of our favorite restaurants in Scottsdale. The food is always is exactly to our specifications. Great quality. The service is always tremendous. The staff is always cognizant of our needs, but not over bearing.
by TucsonTaster on June 20, 2018
We were seated immediately and cordially by a woman who identified herself as the manager. The restaurant was extremely noisy, but that may have been due to the adjacent tables where the diners were quite loud. We split a Caesar salad which was definitely inferior to other Caesar salad’s we have had. We ordered one for Fillet mignon which was The smallest 6 ounce filet I have ever seen. I felt so badly for my wife that I gave her a large portion of my New York strip, which was perfectly cooked and delicious, although it was overly salty. We also ordered the button mushrooms which were quite good and each of us ordered a glass of wine and we were both pleased with our choices. The highlight of the evening was the desert, which was a flourless chocolate cake served over creme anglaise. Our server had vouch for how tasty this dish was and we were not disappointed. It is unfortunate that the dinner was not what we had hoped for, as we have been to other Mastro‘s restaurants and thought that our experience with the other location Made Mastro’s our first choice in steak houses. It no longer occupies the position as far as we are concerned. Perhaps it was just an off night, so we will probably return after making the rounds at the competitive offerings from Morton’s, Flemming’s, Del Frisco, Palm, Smith and Wolensky and Peter Luger (as well as others).
by ToddL on June 18, 2018
Update from my review on 5/7/2018. Management had reached out to us right away and asked that we give them another chance. We finally had an opportunity to go back and had a superior experience from our previous visit. Our steaks were top quality and cooked to perfection, and we had very attentive service. We appreciated the fact that management wanted to get it right.
by Saif on June 17, 2018
Food and service was outstanding. We will visit again. Very highly recommended.
by OpenTable Diner on June 17, 2018
Steak was over cooked and drinks came out wrong.
by OpenTable Diner on June 16, 2018
Excellent service and food!
by OpenTable Diner on June 16, 2018
Fathers Day dinner
by LindaP on June 15, 2018
Food was excellant, drinks fab. Only negative was valet was pulling my car up and shifted the gear into park while still in motion. It made a loud noise and when I asked him what he did, he denied doing anything. everyone on the curb looked up to see what the noise was. I drive a 7 series bmw and I know its not the car. I realize the valet has little to do with this review but did want to note.
by ChristinaL on June 15, 2018
It was okay. We went there for a birthday. They volunteered to bring out a cake from their restaurant to us without being asked and we go charged for it. Not very happy...
by DanN on June 11, 2018
Michael (server) & Brady (assistant) did an amazing job & made my wife's birthday very memorable!
by RyanB on June 9, 2018
From the time we sat down to the time we left we had a wonderful time. Our server offered suggestions and guided thru the menu. She had a great personality and made us feel very comfortable. The food was amazing! The Bone-In Ribeye was the best I have ever had and the Sea Bass was excellent. Thank you for such a wonderful experience.
by OpenTable Diner on June 9, 2018
Wonderful service that enhanced my husband’s first time here
by OpenTable Diner on June 8, 2018
Not so good !! Expensive and noisy place ..
by OpenTable Diner on June 8, 2018
Amazon experience. Great atmosphere and incredible staff across the board!!
by daves on June 8, 2018
Always great food. However it is way too dark to even read the menu
by Angela on June 8, 2018
Food was overpriced and just so-so. Both my husbands and my steak were cooked incorrect based on what we ordered. The 2 steaks cost about $85 so that is alot of $ for food that wasn't good. We have grilled steaks at home that were much better and for $8 a lb. Potato and Mac and Cheese were fine, but not anything out of the ordinary We split a wedge salad. He had 2 beers and I had a lemon drop martini. Total for this was $190.00.
by Steak on June 7, 2018
Food is always phenomenal. Service is attentive but not over bearing. Knowledge of wine and food pairings is excellent.
by PhilP on June 5, 2018
I asked if I ordered my steak well-done would the chef burn it? My server said no—the chef burned it-charcoal- I’m 69 yrs old —- have always ordered my steak well-done and cannot remember receiving a burned steak
by KevinO on June 2, 2018
Our 31st anniversary was awesome. Chris, our host was outstanding! The steaks and wine were delicious!
by KarenM on June 2, 2018
Incredible food and outstanding service. They goa step further to make sure that you get the best experience
by PhillipC on June 2, 2018
We love the restaurant for the great food and incredible service. We always spend our anniversary there and always invite friends when we can!!
by FrankH on June 1, 2018
Amazing time! Bone-in Filet was awesome. Gary did a wonderful job and was helpful with menu knowledge and selections.
by JohnH on June 1, 2018
We enjoy all the Mastro's locations in Scottsdale and elsewhere. Can never go wrong with any one of their meals.
by AnnaA on June 1, 2018
GREAT steaks, delicious ahi tuna tostadas (do you serve those "to go"?), excellent service from Derrin and his crew, good wine, outstanding chocolate sin cake. Good, good and good.
by AZRoadmaster1950 on May 31, 2018
Since I live in Scottsdale Maestros is my favored Place Not every Day......
by MikeH on May 31, 2018
Outstanding experience - one of the best steaks I have ever had - anywhere.
by Christopher on May 31, 2018
A wonderful experience. Will definitely come back. Staff was outstanding.
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