Sarento's on the Beach reviews

Summary

  • 5
  • 4
  • 3
  • 2
  • 1

Overall Rating

4
(1,614)
76% would recommend it to a friend
Food
4
Service
4
Ambiance
4.4
Noise Level
Quiet
Value
3.7

Reviews

by adventurer on January 18, 2018
You can’t beat the location of this restaurant, especially if you reserve way ahead and ask for a table on the patio. Go just before sunset. You are right on the edge of the beach about 75 feet to the ocean’s edge. The service was outstanding to begin with but then different people started tending to us and asking questions we’d already gone through. It’s almost like too many people are waiting on you. All of the food was delicious and they even cater to vegetarians-just ask. It’s very pricey, but worth it if you have multiple nights to go out.
by OpenTable Diner on January 17, 2018
Food was average and service was spectacularly bad.
by Alex on January 12, 2018
I was expecting a true Italian pasta and seafood. Meal was average and pasta a bit too spicy for an Italian dish. Too many servers attending the table. The bar tender prior to being seated was great though.
by gastrotourist on January 12, 2018
I had a very disappointing meal for lunch. We had a great table so the beachfront view could not have been better. But: -items that had been on the menu a few weeks ago have disappeared (Including fish tacos but also other items). -there was a long wait to order -our food did not arrive until after we had been there for an hour -my omelet was overcooked, english muffin was as hard as a brick bat and the hash browns were so dry they were inedible. -we waited so long for someone to take the payment that we finally just got up and went to the bar to pay. Very disappointing
by OpenTable Diner on January 11, 2018
Sarento's has a fantastic waterfront location, and serves breakfast, lunch, and dinner. We had excellent creative seafood entrees. The mixed grill of shrimp, scallops, and local fish over a heavenly risotto was outstanding. The only downside was the very expensive wine list.
by Joel1915 on January 10, 2018
Pricey, but very good food, friendly service and magnificent sunset view
by OpenTable Diner on January 10, 2018
The restaurant is directly on the beach with covered outdoor seating. The view for a Maui sunset is spectacular. The food and service were both excellent. Highly recommend!
by OpenTable Diner on January 09, 2018
Food was ok, but no where near what we were charged for. Experience was a disappointment, in good conscience couldn’t recommend this restaurant. We eat out all the time, this was a first and last.
by adk770 on January 07, 2018
Lovely place, great service, good food, wonderful ambience. A little pricey but worth it!
by OpenTable Diner on January 07, 2018
Way over-rated, way over priced, even for Maui. Food is OK, location is nice, but not worth $35 - $55 per entre not including salad or vegetable. My portion size was less than a kid’s portion. I wish more people would have left a more realistic review so that we would been steered away. Don’t waste your time, this was the worst restaurant, especially for the money, during our entire week in Maui.
by OpenTable Diner on January 07, 2018
Beautiful setting, great food, service wa ok
by OpenTable Diner on January 06, 2018
Not the Sarento’s of old. The service use to be impeccable and the food exquisite.. it wasn’t even close! We were extremely disappointed! 😕
by OpenTable Diner on January 06, 2018
Food is very good but for the price ($40 and higher entrees) it should be excellent and the service should be great. Service was fair at best - slow, mishandled (appetizers before the bottle of wine, which came 30 minutes after ordering it) and irritating (don’t talk too much/make excuses - not at this price point!). There are too many other restaurants in the Kihei/Wailea area that may charge in the same ballpark but their service and the overall experience are of a higher quality than Sarento’s. We will be skipping on our next visit to the island. Maui Revealed should remove the Ono.
by OpenTable Diner on January 06, 2018
We love Sarento’s for brunch and eat there often. But our service today was terrible. Our server came to our table 3 times the whole visit. Once to bring us coffee. Once to bring our drinks and once to take our meal order. No one came and asked us how our meal was going - which was unfortunate because my husbands eggs were way over cooked. No one had any toppings for our toast. And our coffees and waters all needed refills. I had to go several times to find another server for help. It took so long for help my husband ate his over cooked eggs and my daughter ate dry toast. Every time I walked past the kitchen I could see our server standing around doing nothing. I’m so sad because this is our favourite brunch spot - hopefully our next experience is better.
by OpenTable Diner on January 04, 2018
Seated us about 15 minutes late, and didn’t give us menus for a little while thereafter. So as we were trying to order around 8:30, they informed us they were out of everything our party of 4 was interested in. We opted to eat our salads and pay up promptly in favor of a better value happy hour nearby.
by OpenTable Diner on January 04, 2018
The worst experience ever
by OpenTable Diner on January 04, 2018
The location can't be beat. The food and service was sub par for the price and level of fine dining they try to offer. We've been here a few times in previous visits to the island, and the overall experience is sub par under (I assume) new management.
by OpenTable Diner on January 03, 2018
Get better with age! We were there over 10 years ago and it is even better now.
by OpenTable Diner on January 02, 2018
The setting was beautiful and perfect for with a few kids. The service was a little slow but the kids played on the beach and grass while the adults had cocktails so it was not an issue. The food was okay, nothing amazing. One major issue was there was a sewer smell that came and went in the area we were seated, it is hard to enjoy your food with that odor. I would go back for the setting of being right on the beach with access but not necessarily for the food.
by rdrsj on January 01, 2018
We’ve been going to Sarentos for years but this was our most Disappointing visit in over 15 years. Signature dishes like Meatballs have been tampered with and not with a good outcome. Tiramisu- don’t bother anymore. Not worth the calories! Two bright spots - great ambiance and a newer dish - salsiccia ragu - good flavor and wonderful Parmesan gnocchi.
by OpenTable Diner on December 31, 2017
Food was average at best. Rip off for New Year’s Eve. Worst meal on Maui
by OpenTable Diner on December 31, 2017
We went here New Year’s Eve of 2017...if I had to sum up our experience in one word it would be AWFUL. The set menu was way overpriced, the food was cold, and the service rushed. We had been to this restaurant several times before and enjoyed it but this has ruined out previous good memories. The best thing about the whole night was the photographer who was a really nice person and took some awesome pictures of our group. Don’t waste your money on this place....
by JohnT on December 31, 2017
Very unorganized waited 1 1/4 hours for a Pizza staff young and unprofessional.
by KimK on December 30, 2017
Wonderful atmosphere and location. Dinner (fresh snapper) was superb. Ordered dessert but there was no tiramisu and then no mango gelato, so disappointing ending. But great place to dine.
by OpenTable Diner on December 28, 2017
Great experience. Reservations were mixed up due to my fault. They were able to seat us right away. Food was terrific and the views were stunning.
by OpenTable Diner on December 24, 2017
Dinner was very good. We had the osso bucca which was to die for. Service Was a little slow but it was Christmas Eve and not in a hurry cause Santa hadn't arrived 😉
by OpenTable Diner on December 24, 2017
My husband and I have dined at Sarento's several times in the past and have always enjoyed it so we were looking forward to having brunch there on Christmas Eve day. I wish I could say it lived up to expectations but it didn't even come close! The menu was changed the day prior to our visit so one of our favourite items was no longer being served. We were told one of the new menu items was very similar to the huevos rancheros so my husband ordered the new item and I ordered the eggs benny even though I was concerned about it being served with smoked pork loin. Not only was the food mostly cold when it was served, it was not very tasty (the smoked pork is not appealing at all). When we pointed out the temperature of the food, we didn't see another server until our bill was delivered to the table. We weren't even asked if we would like anything else. We were given a discount which was appreciated but it doesn't make up for unpleasant food. The only good things about the meal were the cocktails and the view.
by OpenTable Diner on December 23, 2017
This was our first time to Sarento's and I had done a lot of research to find the perfect place to go to dinner with our family group of 7 for the holidays. The reviews seemed great and we were excited to get to the restaurant early to watch the sunset. Our group was one of the first to get to the restaurant for a 5:45pm seating and the sunset did not disappoint. Unfortunately, the restaurant and its staff did. Our first table was outside on the patio, tucked into a corner with a nice view. However, after about 10 minutes we had to ask to move due to an overwhelming sewer smell coming from behind the nearby wall. Later that evening we watched as a second group seated in the same location had the same experience; they, too, moved. Our head waiter was not very educated on the menu and made several mistakes describing the dishes. From then on out, the entire experience was ridiculous. We were told the executive chef had just prepared a new menu for the day. Three out of seven of us ordered the spaghetti with kobe meatballs. The waiter came back to tell us that they had just run out of meatballs. Again, we were the first seating of the evening and, we did see others being served them later in the evening. We dined for 2.5 hours (not by choice) and the errors continued to happen: water wasn't refilled, drinks took over 45 minutes to get 2 separate times, kids' drinks were forgotten, they ran out of bread for the table, our head waiter never came back (which was a good thing) and a buss boy and another server stepped up to offer great service (I wish I had caught their names). Not once during the ongoing lack of service did a manager come over to apologize that they had run out of food or that we hadn't gotten the items we asked for. I understand things can happen out of their control but it's about the way that it's handled that makes a difference. This being said, the location was beautiful and it's a nice place to view the sunset. Food was average.
by OpenTable Diner on December 23, 2017
So disappointed!! Sarento’s has always been one of our favorite go to restaurants but during our last dinner with reservations at 5.30, our appetizers didn’t arrive until 7pm and dinner at 8pm. As this was during the holidays, the few cocktails we had went straight to our heads since the food took so long. Our waiter totally blew us off to wait on another large party that arrived after we did. Brandon, another employee, saved the evening by picking up where our waiter failed but since the larger party was able to order before us, we had to wait an additional 30 minutes on our main course since they took all the specialties. I hope the management sorts this out as I’ve seen other poor reviews recently. Sad
by OpenTable Diner on December 22, 2017
Our waiter Alan was fantastic! The food was delicious and we will definitely be back!
by LauraPdx on December 21, 2017
Really wanted to like this place. Went for a sunset dinner. Lovely location. Service is based on a "wait team". We had one friendly and one surly waiter plus an eager busboy. Olive oil and vinegar is poured for you with the focaccia bread. It tasted rancid. Wine list is spendy (as is typical on the Islands) but the wine we ordered (and drank) didn't seem to match the label. Our salad was basic. We tried the gazpacho beet soup, but it had little in the way of tomatoes (the base seemed to be a beet vinegar), We had two entrees, one lovely and one inedible. Gave up at that point.
by OpenTable Diner on December 16, 2017
We had a wonderful "last evening in Maui" dinner! Front seat for the waves rolling in view and sound! GREAT interactive service with great food choices and explanations - helping us tune in just what we wanted to eat. The food choices were all tasty and when my choice of entree was sold out - a special combination was offered to be put together and was FABULOUS! Then, the waiter recommended the profiteroles......and WOW that was "over the top"!! WONDERFUL! Hopefully we will be back in Maui again some day and be able to enjoy your wonderful restaurant and ambiance! Thanks for making our last night special!
by OpenTable Diner on December 16, 2017
We invited 6 friends to join us for brunch, 4 of which had never been. Everyone was impressed with the view and location! The brunch was awesome as always and we think a great value. To top it off we watched whales breech offshore. Thank you again!
by OpenTable Diner on December 15, 2017
My wife were on Maui from Scotland and we visited after renewing our marriage vows and service and friendliness of the whole establishment was amazing. The food itself was tremendous and would highly recommend a visit. Thank you to all.
by AnnualMauiVisitor on December 11, 2017
Good happy-hour menu and drink selections. This restaurant's claim to fame is their waterfront location. After experiencing the happy-hour and the view, there is not much else to recommend. The bar staff during happy-hour were exceptional; however things quickly went downhill when seated for dinner. Our waiter was inattentive, the prices high, and the food quality mediocre at best. I would not recommend this establishment to anyone looking for anything other than a reasonably price happy-hour with a view.
by OpenTable Diner on December 10, 2017
Sadly the best thing here is the view. The service for our table was slow despite the restaurant being half full. The calamari was just ok- my husband's mixed grill arrived lukewarm and the accompanying risotto was overdone with cheese- my entree was the shrimp and scallops with gnocchi which was good, but not great. A lot to spend for a nice sunset view and mediocre food...
by OpenTable Diner on December 10, 2017
Beautiful view and good breakfast but dinner wasn’t memorable
by OpenTable Diner on December 09, 2017
For the price, very expensive due to location, it was just ok. The service was very strange with several people running around trying to attend tables, which made it confusing and often times leaving us with empty glasses or waiting to order. My braised shortrib was very good, although very small side portions, and my wife's fish was over cooked and chewy - sauce however was excellent. Complimentary valet was nice, but necessary as there is zero parking being right next to a hotel. Overall based on the price/value/service combo there is no reason to spend this kind of money on dinner with all the other Ocean view places to eat in Maui. Sorry guys, need to up your game if you want to charge 4/5 star prices.
by OpenTable Diner on December 09, 2017
Loved the fact that they took care of my request for a table with a good view on such a short notice! The location is really top notch and you can see the beautiful sunset while sipping on your drinks. Service is very prompt and at no time will you feel neglected. We ordered the Olowalu Tomato Gazpacho that was good but the tiger shrimp and diver sea scallop scampi was excellent. Overall a good place if you are near Kehei and on the lookout for some good food and views.
by OpenTable Diner on December 08, 2017
Food was fabulous; catch of the day mahi mahi was the best and freshest I have ever tasted. The garnishes were well paired and very interesting, and the presentation exquisite. The other meal was the red snapper that was replaced by Hebi (I think), small swordfish, with clams and delightful seasoned sauce. The two of us shared a gabriela salad, also delicious. The service was OK, our server had a rapid programmed speech about everything, particularly the wine - he was definitely not a sommelier. The ambience was lively and relaxed, right on the beach, with blinds drawn after sunset and lovely in the covered, outdoor-ish dining area. We will definitely return to Sarento's. Kudos to the chef!
by OpenTable Diner on December 08, 2017
Allen was awesome! Such a wonderful place, great food, service and ambience
by alohalady on December 07, 2017
Sarentos is beachfront dining at its finest! Excellent food and service Plus ambiance that can’t be beat. Breakfast, lunch, happy hour and dinner are all memorable!
by OpenTable Diner on December 06, 2017
Great service. Very friendly waiter. Knew the menu. Took time to answer our questions. Overall very nice evening.
by Pilotski on December 06, 2017
Reasonably good italian restaurant that is a bit too proud of its food. Excellent focaccia. Great views of the beach and ocean. Food prices are too high.
by OpenTable Diner on December 05, 2017
Staff are very nice and attentive. Food and ambiance was great
by Karigurl on December 04, 2017
We come to Sarento’s every year. And every year, it is consistently good. Loved our waitress and the team that supported her.
by OpenTable Diner on December 03, 2017
We had an amazing dinner. Right on the ocean with open air seating. Wonderful service and ambiance. If I get back to Maui I will make sure to return!
by Hillzy on December 03, 2017
Menu posted on open table was out of date. Suggest that open table either not post it or redirect patrons to the restaurants website to get current menu offerings.
by OpenTable Diner on November 29, 2017
Vacation delight!! The ambience was great. It was a beautiful place to watch the sunset and have a great meal.
by Jessica on November 28, 2017
We dined here as a group of 10 after our wedding ceremony. We appreciated the (free) valet parking. We were situated in a very private outdoor dining area on the waterfront (front far right, open air outdoor space). It was perfect for our guests who watched the sunset while sipping yummy drinks as they waited for my husband and I to arrive. The team at Sarentos was very attentive and checked in reasonably well. (Although the photographer was super awkward. LOL.) They could have easily sold more drinks, had theymonitored drink levels a little better. Service was good - not bad, but also not exceptional. We liked the team approach. Food was good. It would be nice if there were more non seafood appetizers. Crab cakes were delicious. Of 10 entrées, two meat dishes needed attention - Steak and rack of lamb were under done (and remained so even after refiring). Daily fish special was absolutely delicious. Overall, everyone was happy, enjoyed themselves, the ambience, and food. We would recommend this relaxed well situated restaurant for group, families, couples. Mahalo!