The Penthouse at Mastro's, Beverly Hills reviews

Summary

  • 5
  • 4
  • 3
  • 2
  • 1

Overall Rating

4.7
(986)
83% would recommend it to a friend
Food
4.7
Service
4.6
Ambiance
4.6
Noise Level
Moderate
Value
4.3

Reviews

by BobM on July 19, 2018
Good food. Good service. Noisy! Get the Butter Cake!!!!!!!!!!!!
by Maria on July 14, 2018
Delicious food and excellent customer service! Celebrating my husband’s birthday! The waitress was exceptional!
by MelanieF2 on July 14, 2018
Amazing!!!! The staff was awesome and went above and beyond my expectations.
by MarciaI on July 14, 2018
Great ambience and service. Will definitely return...
by samantham on July 13, 2018
Service is always amaZing, great atmosphere
by SebastianL on July 9, 2018
A classic. In a city where the "hot" restaurant changes ever 2 years, this is a mainstay. And the Sean Penn sighting was a bonus.
by OpenTable Diner on July 8, 2018
Service was not good unfortunately. I’ll be speaking to the manager tomorrow. Arguably my worst experience at a Mastro’s property.
by Aalishah on July 7, 2018
I always have a great time at Mastro’s. The food and ambiance are consistently outstanding. I recommend this restaurant for any special occasion.
by MikeJ on July 6, 2018
Great atmosphere, great food and great service. Always a good time at Mastro’s
by OpenTable Diner on July 6, 2018
Great food and amazing service
by OpenTable Diner on July 6, 2018
We had a great time. Service and food were excellent.
by OpenTable Diner on July 5, 2018
It was wonderful we had the most amazing dinner experience ever just amazing. The food was just melt in your mouth there’s nothing but amazing food and service from the is restaurant
by OpenTable Diner on July 3, 2018
爆音の音楽が流れて、会話が出来ないくらいです。Ahi タルタルは食べたら舌が痺れて、チョップサラダはコールスローみたいな味でしたが、単調な味。リブアイステーキは美味しかったけど、他にも美味しいステーキレストランはロサンゼルスにたくさんあります。初めてロサンゼルスに来て、ミーハーに行くレストラン。デートに選んで反省したレストランの1つです。
by OpenTable Diner on July 1, 2018
It was the best meal I’ve had in a long time and my friends also agreed we can’t wait to do it again!
by JerryP on July 1, 2018
Great server, great pacing (not rushed), Made the Occasion (birthday) very special. Some tables would be very noisy. Ours was perfect. Seafood tower very exciting.
by Antoinette on June 29, 2018
I visited Mastro’s for a birthday dinner. The food was amazing service was excellent. I plan to visit whenever I’m in the area.
by OpenTable Diner on June 29, 2018
Burned steak- Italian wine ordered but served a California wine- Cesar salad was served instead of Mumbai salad - foe grass plate was designed with lots of oil and itself was burned- By their choice brought a cake and charged it ...
by OpenTable Diner on June 29, 2018
Sadly we waited a while for our main to come but the starter came straight away. Was nice to sit outside thou!
by OpenTable Diner on June 28, 2018
Delicious food and great service.
by KEVINL on June 28, 2018
everything was excellent we were celebrating our 38 yaer wedding anniversary and everyone was very friendly
by OpenTable Diner on June 23, 2018
Wonderful, as always.
by DarshaH on June 22, 2018
All I can say is ,,, it is always a PLEASURE dining at your BH location. Service is always amazing and the food is great too!!! Love bringing others who have never been here. They are always pleased.
by StacyB on June 22, 2018
Service was bad unfortunately. Lobster mashed potatoes were soupy. Food came to the table twice that we didn’t order. When we first arrived we let the server know that we wanted to relax and catch up and apologized for not being ready to order but she kept interrupting anyway, which is fine. I figured she just wanted to do a good job but then when we were ready we couldn’t find her or get her to come back later once we did order. The butter cake didn’t have the usual “Happy Birthday” detail on the plate even though upon arrival and at the time that the reservation was made they were informed about the special occasion. Music was not good. Sorry Mastro’s has fallen off tremendously.
by SaraR on June 20, 2018
Wonderful as always! You can always count on one hell of a steak and the best sides ever ummm hello- you can not beat those butter drenched lobster mashed potatoes.
by Joey on June 18, 2018
I had such a wonderful time this evening celebrating my bday with my 12 year old son. We’re visiting from the SF Bay Area and the nights dinner was the icing on the cake to a wonderful trip. The manager and our waiter were so attentive and gracious. The food was amazing! Thank you so kindly for an amazing time! We’ll definitely be back!
by Minnie on June 18, 2018
Took my bf for his birthday and it was both of our first times dining at a Mastro's. Valet parking was convenient and we were seated right away although we were a little early for our reservation. Ordered 3 sides: spinach, green beans w/ almonds, and lobster mashed potato along with our filet mignon's. The steaks were so good! The side dish portions were so big we ended up taking home almost half of the food, even our steaks. Regarding service... Our server was a little disheveled for a place like this. I'm not trying to be mean... She looked like just she rolled out of bed. Half way through our meal, my water was empty. We were enjoying our meal so I didn't want to flag anyone and waited until the server would come. She finally noticed and said she would refill the water and never did. I just drank my bf's. Mind you we had an early dinner reservation so it wasn't busy. Ordered espresso along with our butter cake and didn't get it until we were done with the cake. Not ok. I would come back for the steak but they need to update their ambience and service.
by OpenTable Diner on June 17, 2018
Fathers day
by Tubby350 on June 17, 2018
Entire staff is very friendly. Food is always delicious.
by OpenTable Diner on June 16, 2018
We had a wonderful meal. Our waiter/Captain was terrific. Knowledgeable and got our order correct even with many of our changes. The food was served timely and was all incredible. The music playlist was great too. Overall a terrific experience
by Hockeyboy on June 16, 2018
The food was great as usual! Service was excellent! My only problem was that it was very crowded and noisy. I don't know if it was the fact that it was UCLA's graduation weekend and there were lots of groups celebrating, or if it was the night before Father's day, but it was crowded and it felt like we were crammed very close to other guests. Had I known that we would be sitting at a 2 top Bistro table, I probably wouldn't have asked for the "Penthouse". To me when you go to a "Penthouse" that should be a very special place. Maybe I misunderstood what the Penthouse was, but it was anything but special. It seemed to be a crowded bar that had too many tables and seats. Had I known this, I would have opted for having our dinner down stairs. Maybe it was just a bad weekend to have a special birthday dinner.
by ldjtherapy on June 16, 2018
We love this restaurant but we will Never sit at a high top table in the penthouse again. Horrible service yet you're paying the premium prices of the restaurant. Our server went on break and didn't tell us nor did the covering server tell us that she was filling in. That's basic service 101
by EricW on June 15, 2018
I had been to the regular Mastro’s before and loved it, and the Penthouse was nothing short of amazing! Great food and great service. Thanks for accommodating us and making our night special!
by SidM on June 15, 2018
Came here for my graduation. Great ambience (though veered on the louder side later into the evening). As a steakhouse, definitely veers towards the higher end of quality. Service was outstanding. Mastro's is not the best restaurant in LA by a long stretch, but if you are looking to celebrate a special occasion and just want to feel pampered in your dining experience, it's one of the best.
by OpenTable Diner on June 14, 2018
Bday dinner
by danielk on June 14, 2018
Food was on point. Nice ambiance A nice place to take a date on
by OpenTable Diner on June 13, 2018
Was good just steak was over cooked
by OpenTable Diner on June 12, 2018
This is one of my favorite restaurants. They are all so good all the time
by OpenTable Diner on May 30, 2018
Excellent food, outstanding service, not inexpensive but worth every cent!
by OpenTable Diner on May 30, 2018
Food, service and ambiance was excellent! The only complaint was that they allowed for the people next to us to basically do an Instagram food photo shoot. I would expect a place like Mastros to limit the flash and disturbance of photo taking in a dark place where people are trying to enjoy they’re dinner.
by OpenTable Diner on May 26, 2018
My absolute favorite restaurant with the most amazing service!
by OpenTable Diner on May 26, 2018
Great service, great food. Highly recommend!!
by AnnikaM on May 25, 2018
I enjoyed this place so much the last time I was in LA that I reserved again this trip. Overall I was disappointed. There is no longer a DJ, which was one of the main reasons that the ambiance was so much fun last time. Our steaks tasted livery and our service was slow and substandard. The waiter who served our creamed spinach to us slopped it into our dishes and nearly dropped a spoonful into my dining companion’s lap... the whole time looking the other way! Too bad....
by OpenTable Diner on May 24, 2018
I dine at Mastro’s at least once a week. Always a great experience.
by OpenTable Diner on May 20, 2018
Catalina was superb attending to us. Great atmosphere, nice weather. Overall it was a great night.
by OpenTable Diner on May 19, 2018
Did not enjoy my dining experience...
by MariannaY on May 19, 2018
great service, quality food!! very accommodating to our group's preferences.
by ElaineY on May 19, 2018
I have been to a different location of Mastros so first time here in Beverly Hills. Brought my husband here for his birthday and I was disappointed - from the ambience to the loud music to the service was very much like a not high end restaurant. Whenever we go to a steak house our tables would get cleaned for bread crumbs etc, and they didn’t do that here. Our water was not refilled and it took us having to find a waiter to get some water. the ambience was loud almost like a club and we were seated outside and it took away from the whole feeling of dining at a nice fancy steakhouse. It was super dark that we couldn’t even see our food or if our steak was cooked correctly. And they knew we were there for my husband’s birthday and when it came to the cake, I was waiting for them to ask me what kind of dessert to serve and they didn’t ask and instead they just brought out a chocolate cake without asking and we were looking forward to actually having the warm butter cake (husband’s fave). We saw some people have their birthdays too and they were served the butter cake which I assumed they were asked or given the option but not us - not given an option. I wouldn’t mind paying for it either. Anyway, our dining experience that night was way less than sub par.
by OpenTable Diner on May 18, 2018
Took 25 minutes to take our order
by Nick on May 18, 2018
Perhaps our experience was not the norm, but I have been to Mastro's several times, and usually the service is bar-none. Checked-in upstairs; waited about five minutes after we walked to the table...it hadn't been cleared or set-up. When we checked in, I felt like I was on a Southwest Airlines flight, just a number - the greeting upstairs was the opposite of downstairs; were they were friendly and inviting. Upstairs just felt like a club. We sat at our table and waited, maybe 10 minutes, for our server to come over - impatient, I had asked for menus from a runner. The server came several minutes later and dropped off menus and greeted us and introduced himself by asking if we wanted anything to drink. Not a hello, how are you, my name is...just a quick "whatta'a ya want?" Service from him was poor; his runners however were fantastic and I let (presumably) a manager know they were great. She asked about the server and I said, not even close. There was a party of about 12 next to us; we were 3, and was giving them constant attention - bigger tip. We were celebrating my wifes birthday...again, the runners made a big deal of it, and our server didn't seem to care. The Penthouse is loud; maybe I didn't realize its more of the lively scene - we're not old farts or boring but I was not expecting a loud and packed scene with such below average service. If/when we return, it will be downstairs.
by Pattycakes on May 13, 2018
Went for Mother's day and it was packed "Of Course" From Valet to entering the restaurant and the meal all were outstanding!!! Great wait service!!!
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