Mastro's Steakhouse - Houston reviews

Summary

  • 5
  • 4
  • 3
  • 2
  • 1

Overall Rating

4.5
(522)
79% would recommend it to a friend
Food
4.5
Service
4.5
Ambiance
4.4
Noise Level
Moderate
Value
3.9

Reviews

by kamilep on July 18, 2018
I am not a foodie, so only ordered a crab cake. It was overcooked and dry. My husband ordered the red snapper; it was delicious!!! Loved the singer that evening and the overall ambience.
by OpenTable Diner on July 14, 2018
It wasn’t my type of crowd and was WAY to loud. However, the service was outstanding. I can understand the allure, it’s just not alluring TO ME.
by OpenTable Diner on July 14, 2018
Great place for Romantic dinner.
by RochelleH on July 14, 2018
Great food and ambiance. Had to wait past our reservation time but only 10-15 minutes and received status as when table would be ready. Nice live band.
by shantiels on July 14, 2018
I am so sorry that I disconnected when you all called. I find it refreshing the service I received din ikngvwith you guys. We had a view to look at the water fall wall adjacent to looking at Rolls Royce. With good music and food. I'm a Vegan in a Steak House and loved their sides...
by OpenTable Diner on July 14, 2018
Pricy, but good. New so worth a visit, but other steakhouses may be a better value. It’s also very loud so expect not to hear everything your friends say.
by ScottR on July 14, 2018
There is nothing bad about this place. It's awesome.
by EmilyH on July 13, 2018
Very loud. Very dark. But food and service was excellent. One of the best restaurants I’ve eaten at! Will go again despite the noise! We had the seared scallops, NY strip steak, stuffed mushrooms, and lobster gnocchi. Everything tasted absolutely amazing!
by JamesS on July 13, 2018
Steak was great but didn't amaze. Service was outstanding! Far noisier than I would have thought, but enjoyed the atmosphere. If you go, bring your wallet. And leave your Landry's Rewards Card at home - learned after arrival they don't give points at Mastro's.
by janh on July 13, 2018
Wonderful evening; love Mastro’s and my favorite booth!❤️❤️❤️
by golferdude1 on July 12, 2018
First off, after you make your reservation, go a half hour early and get a drink at the bar or in the bar area. It is very lively. The 2 bartenders that served us at the bar were pleasant, friendly and made great martinis and the pours were over the top. Michelle and Jamie were terrific. I love the fact that the only 2 tops they have in the restaurant are bar top tables, in the bar area and a few in the dining area. Being able to spread out in a 4 top is the way to go. Maybe the leave the 2 tops for walk ins. Our servers, Melvin and Chris were very attentive but not over bearing and we never felt we were pressured to speed up our evening andhave our table turned over. We planned on getting to petit filets 6 oz each but Chris offered a better deal by getting the 18 oz bone in filet where the bone was approx 4 oz which left us 7 oz each for our steak and it was $4.00 cheaper. Our soup and salads were fine as were the au gratin potatoes. Our only issue were the roasted brussel sprouts. When we ordered them we were asked if we wanted bacon and we said sure, why not? The brussel sprouts were $14 and then we see the bill and the bacon add on was $14!!! $28 for brussel sprouts is ridiculous. EIther that needs to be stated at the time you order or should be on the menu in writing. And they were just a bit over roasted to top it off. Over all our experience was a good one but not 5 star. As you have read by other reviews it is a bit loud - but the musical group that was there were awesome, and a bit dark in the dining room unless you were near the bar area where the glare of the 2 tv's made it a bit lighter. I think Vic and Anthonys is a classier restaurant.....and you can earn Landry's points if you have a Landry's card there, but not here??? We will come back and maybe sit in the bar area or on the patio when it's not so humid out.
by OpenTable Diner on July 10, 2018
Amazing experience! Our waiter was great!
by OutofTowner43 on July 10, 2018
If this had not been a business meal, I would have sent the cold food back to the kitchen. It was quite disappointing. The starters were good. The sides were good. But the steak was cold, although very tender. I read this is a "hot spot" but for me, it was just too loud, too many wait staff milling around, and food disappointing for the price.
by OpenTable Diner on July 7, 2018
This restaurant cannot be beat! From confirmation of reservation, valet parking, server and his team, food,dessert, and the followup call to check how our experience was...we loved it and they e got new customers for life. My only complaint is the lighting is so dark you has to use your flashlight on your phone to read menu... but that wasn’t a big deal and we will be returning again and again. The bone in filet was delightful and the homemade buttercream cake is NOT TO BE MISSED!
by DeeraP on July 6, 2018
Mastro’s was recommended by a friend. The hostesses were barely pleasant. We waited on our table, it was not ready at reservation time. It took some time before the waiter greeted us. When she did, she had drinks in her hand for another table so she let us know that she would be right back. The waiter was very friendly but there were several times we were looking for her, she was obviously in the weeds with too many tables. We were seated in a far corner that had a door that people continued going in and out of to store chairs. This continued in and out was bothersome and the heat from the room was quite uncomfortable. The bar drinks took so long to come that they were watered down by the time they reached us. My fish was over cooked and the asparagus lacked seasoning. Overall, I probably will give this place one more chance. The hostesses are very important to an establishment and these ladies need help. On another note the doorman was pleasant. The gentlemen standing around in suits, I’m assuming are some types of managers, they were all smiles and I believe one of them expedited us getting another table after the hostess told me our table still wasn’t ready and the people had paid out and hopefully were leaving soon. The bathrooms were clean and the attendant was all compliments. My friends and family were quite pleased with the butter cake as dessert and sushi as appetizer.
by OpenTable Diner on July 5, 2018
Great food. Had more of a nightclub vibe. I wasn’t expecting that, but we had a great experience.
by luvit5 on July 5, 2018
Outstanding experience, ambiance and service.
by NikkiR on July 5, 2018
Attentive waiter, wonderful ambiance, great food and drinks. Overall amazing experience. Highly recommend for special occasion, date night, friends night out or to treat special business clients. Great addition to Houston dining scene.
by HappyinHou47 on July 5, 2018
High end steak house vibe with wonderful food and service. Steaks were perfectly cooked, good side dishes but too much for 2 to share. Beautifully appointed restaurant but lighting was dim along back wall. Noise level was very loud in bar area. Wish there were no TVs in dining room; makes for a sports bar atmosphere which doesn’t work with prices and decor.
by DeborahB on July 3, 2018
This place is over hyped. Food seriously mediocre. The decor is upscale Denny’s. Tacky! Will never return!!!
by OpenTable Diner on July 1, 2018
The food was not seasoned well, but the manager and William (waiter - thumbs up!!!) did everything in they're ability to satisfy...the DreamBerry Martini is awesome and I believe drinks and desserts are the best feature of this place. The live music was the highlight to the ambience coupled with a modern opening that connects the inside of the restaurant to the outdoor area that is blessed with an elegant waterwall...
by OpenTable Diner on June 30, 2018
Started out at the bar as we arrived a little early. Bar tender was great... then table waiter Sean was great. Best steak house in Houston. I love the atmosphere and the live band is always kicking.
by KatH on June 29, 2018
My second time coming to mastros and both times excellent food and service. It does get a bit noisy but overall the restaurant to be at in Houston on a weekend, vibe is super chill. I had a great birthday dinner!
by JosephH on June 29, 2018
Anniversary dinner, steak and lobster were outstanding & cooked to perfection. Had drinks at the bar first, a bit crowded but that’s what makes it fun. Very good experience overall
by OpenTable Diner on June 29, 2018
Mastro's is one of the best meals you can get anywhere in the world. Amazing service. Amazing food. Vegas like atmosphere.
by LuckyBat on June 28, 2018
Spotty service . Husband’s scotch took 45 minutes to arrive . Valet took 30 minutes to get our car . Food was fantastic but I doubt we will come back often
by AngelitaR on June 28, 2018
Hubby and I had Date Night here , was amazing. Food was delicious, server and staff were terrific. Made sure we were attended to every second. Atmosphere was beautiful & elegant. Steak was cooked perfect.
by KJK1004 on June 28, 2018
This was my second time there. Both times I sent my filet back because it was overcooked. This time, the baked potato was so cold the butter wouldn't melt. For a business meal, it is too loud and it doesn't have to be so dark in the dining. Service was excellent.
by Diner on June 28, 2018
Great food, great staff! My only complaint it now dark it is. I have a hard time seeing the person across from me. So dark! Loved it though!
by OpenTable Diner on June 27, 2018
We were celebrating my wife’s birthday and Mastros failed to do anything to acknowledge it, even though it was in my reservation information.
by WapII on June 26, 2018
We waited 1 hour and 45 minutes for a party of four. On both sides people who arrived later than our party were fed by the time we were served , and two of the steaks we received were COLD in the center. I think they need another 6 months to get there act together. we are President Club members and so loyal to most Tillman restaurants, but we were very disappointed in the evening, and it cost over $500.00 for 4.
by Willstick on June 25, 2018
We had a great time celebrating our anniversary. My wife had the Red Snapper and was quite good. I started with the double pork chop but sent it back because it was too salty. Had the bone-in ribeye and it was DELICIOUS. As far as service, Alexandra was AWESOME. Highly recommend her as a server!!!
by TonyL on June 25, 2018
Nice place but extremely overpriced in comparison to eateries like Perry's Steakhouse or Killiens. If you want to impress and cost is no barrier then please try.
by fivestar on June 25, 2018
Anniversary
by TylerW on June 25, 2018
Absolutely delicious. Lobster Mash, 40 oz. Tomahawk, King Crab, and Cream Corn were all nothing short of amazing.
by OpenTable Diner on June 24, 2018
Great experience our only complaint was we were seated outside at the hottest part of the day and we had to ask to be moved. Otherwise, it was a great evening.
by HTOWN713 on June 23, 2018
Steak was cooked wrong, they took the steak back to the kitchen put it in the oven and brought it back to me extremely dry. Never had a been serve a dry steak like the one they gave me on this visit
by Farrah on June 22, 2018
I love this place for its lively ambience, and fantastic food, drinks and the butter cake is a must for desert, can't wait till next time.
by htowneater on June 21, 2018
Great food, but way too loud. Also the dining room was too dark.
by SusieSE on June 21, 2018
Lively bar and patio. Great people watching. Good food and amazing butter cake
by MC2014 on June 19, 2018
Great scenery, good food and service!
by OpenTable Diner on June 19, 2018
Wonderful experience! Drinks were perfectly crafted, the service was attentive without being intrusive, the ambiance was fantastic. I’ll definitely return!
by RozC on June 19, 2018
This was my final visit to Mastro's. The noise level is so high that you cannot hear your dinner companions. The dining room is part of a very noisy bar, there is no separation between the two. The tables are crowded together and service was very slow. My head still hurts from the experience. I cannot recommend Mastro's for dining....bar scene?...Sure
by maryellens on June 18, 2018
the dining rooms area is so dark you cannot see in front of you. The middle area which is partly outside is alternately cold and hot and VERY loud. Very expensive, not comfortable, would not go there again.
by MichaelS on June 18, 2018
Overall not very impressed, felt very Vegas like and the main dinning room was so dark that it was very difficult to see, had to use our phones the entire time to see the menus. Felt the service for the price could have been more attentive and the food was also just average with the pork chop being the worst of the three entrees, very dry and lacking in flavor. Would search out other options in the future.
by gweneverem on June 17, 2018
great Father's Day celebration. beautiful restaurant, over the top
by BevS on June 17, 2018
Great service and food.
by JamesW on June 17, 2018
The food was great but felt service was lacking compared to other restaurants in same price range.
by OpenTable Diner on June 17, 2018
We had a lovely dinner celebrating our engagement and Father’s Day!! Aaron was our fantastic waiter who paid attention to every detail throughout our meal. He was very knowledgeable and polite. We started with the chilled Alaskan King Crab Legs and warm spinach salad with Nueske’s bacon. For our main courses, we ordered bone-in filet, Ora King salmon filet, King Crab stuffed mushrooms, sautéed Brussels sprouts, steamed asparagus and lobster mashed potatoes. Everything was phenomenal and cooked perfectly! I won’t even get into the amazing French wines we had...a bit young, but altogether wonderful! Unfortunately, I didn’t catch our wonderful sommelier’s name since my Dad was talking to her. She definitely knows her wines. Can’t wait to go back and enjoy another fabulously delicious meal!!! 😄
by MerrillStNeighbors on June 17, 2018
We enjoyed our first visit here for a fine dinner on Father’s Day with excellent martinis and fantastic steaks, though our sides and dessert were less special and also pricey. Steaks were expertly cooked as we requested. Our table was located near the outdoor water wall, which provided a lovely view but somewhat loud background sound, which made conversation slightly difficult. We enjoyed the musicians opposite the bar—very talented. This place is great for special occasions, especially if you want to be surrounded by opulence, like the luxury hotel and car dealers nearby. Many menu items are fairly priced but some are overpriced for the ordinary dish you get (sugar peas side and key lime pie dessert for examples). The colossal onion rings would be better with panko crunchy breading, not the heavy tempura batter they use. Knowledgeable, efficient and helpful service. Very kind restroom attendant. We will go back some day, but we frequently return to Vic & Anthony’s for steaks.
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