Mastro's Steakhouse - Houston reviews

Summary

  • 5
  • 4
  • 3
  • 2
  • 1

Overall Rating

4.4
(229)
83% would recommend it to a friend
Food
4.5
Service
4.4
Ambiance
4.5
Noise Level
Moderate
Value
3.9

Reviews

by OpenTable Diner on February 23, 2018
They made my Birthday so special Thank you!
by OpenTable Diner on February 22, 2018
Food and service were excellent. The noise level in the Main Dining room was very high. It was much quieter where we were seated. Overall excellent experience.
by OpenTable Diner on February 20, 2018
Like it. It’s just too loud. Not a date night spot unless you like loud spots like a club/bar scene. Definitely great for friends and drinks but not at all for a real business dinner.
by OpenTable Diner on February 18, 2018
Loved it!! The place is TERRIFIC and Food is Amazing!!
by Edf281 on February 18, 2018
Best food and service ! Menu text was a tad bit small and restaurant too dark to read (bad combo).
by ebital on February 18, 2018
Food and service is very good. Not fond of having to valet - prefer parking my own car. The music was too loud for my taste but very nice place that you need to visit at least once to make your own decision.
by MichaelS on February 17, 2018
Excellent as Mastros always is, No complaints. My favorite place to eat wherever there is one.
by OpenTable Diner on February 17, 2018
Amazing date night!
by UTexaslawyer on February 17, 2018
The food is outstanding as is the wine selection. The service needs dramatic improvement. We had to request items more than one time. The staff was pleasant but did not pay attention to detail, forgetting to bring my soup and water.
by OpenTable Diner on February 16, 2018
Had an okay experience but the food was good.
by Tete on February 16, 2018
Had a great time
by MandieK on February 14, 2018
This place is AMAZING. Great food, drinks, and service!
by Chad on February 14, 2018
My wife and I went to Mastro’s for our Valentine’s date. Even though it was crowded, the staff did an excellent job of making us feel welcome, sat us quickly. The wait staff were attentive but not hovering. Our food was hot and prepared wonderfully. We will definitely be back. Thank you
by OpenTable Diner on February 14, 2018
It would have been great to be seated with more than half of party here on time. Instead we had to wait for 1 person to get to get here to be seated and watch multiple parties be seated with less than half of they’re party here
by orlando on February 14, 2018
Always an amazing experience, the atmosphere is amazing and the cuisine is always on spot. The Seafood Tower is a must try as well as the bone in filet...
by OpenTable Diner on February 14, 2018
This place is amazing! Excellent food, wine, and atmosphere! Will definitely be back!
by TXGal on February 14, 2018
My second time to visit the restaurant. Our waiter, Mark O. did an excellent job. Would recommend ordering your steak a bit rarer than what you normally like because the steak continues to cook on your plate so a medium rare turn to well done before you finish your steak. The butter cake is amazing!
by OpenTable Diner on February 14, 2018
I live in Houston, but I first tried Mastro’s in Beverly Hills. That location was awesome! Unfortunately, the location we have here is more of a bar feel instead of a restaurant. The food is just ok. The only great thing about this location is the Wait staff. I’m very disappointed.
by SuzanneV on February 14, 2018
Seafood in the seafood tower was excellent quality. Our waitress was probably the best waitress we’ve ever had 🙌🏼
by OpenTable Diner on February 14, 2018
Great dining and bar area. The food was fantastic. Will be back soon. Servings are sufficient for the money.
by TCarmon on February 13, 2018
Exceptional
by GerardoS on February 13, 2018
Great tasting food with generous portions. It was kinda of loud due to the fountain. Service was very prompt and waiters were very knowledgeable of the menu. I would definitely return on our next anniversary.
by Jennifrmtheblock on February 11, 2018
We absolutely loved our dinner! The lobster mashed potatoes were to die for!!! Steaks cooked perfectly!!!
by OpenTable Diner on February 11, 2018
Originally sat by the waterfall. Had to move because we could not hear each other talk. We then moved inside. Room is very nice although the tables are too close together. Food was ok. Not as good as the Mastros in Scottsdale or Newport Beach.
by OpenTable Diner on February 11, 2018
The entire experience was extremely disappointing.
by cstarks on February 10, 2018
It was the weekend before Valentines Day ,so we expected the restaurant to be busy. What we did not expect was the waiter to be so rude he seemed annoyed with us for some reason. He was in the middle of talking to us about our order and he literally walked away mid sentence to go help someone at another table without explanation. He was gone for some time and when the manager Nick walked by I asked if we could receive another waiter. Nick was very accommodating however, the new waiter did not come by to wait on us before Nick back by about 20 minutes later. Nick the manager was our waiter he actually did a good job. So our reservation was for 8pm and we were promptly seated, unfortunately we ordered our food around 8:51pm. The food was great however, when we received our bill we were charged for $58.00 ribeye that we did not order and $16.00 for the dessert that was supposed to be comped for the trouble.
by Gmoney on February 10, 2018
My wife and I had one of the best times at Mastro’s. We were celebrating our Annivesary and they made the occasion top notch. Staff very friendly. Will be returning.
by RLST on February 10, 2018
We arrived a little early, a few minutes before 5, along with several other customers. The hostess stated she could not seat anyone until everything was just right. By the time we were seated it felt like a cattle call in the lobby area, crowed, loud, unorganized. For a restaurant of this price I thought I was at a local grill. The service was great, I cannot remember our servers name, but she did a great job. I had a fish dish with crab sauce on top, the serving portion was good, but the fish was dry and needed more of the crab sauce. The others in our party where happy with their meal. One had pork chop, one had filet, one had fish. The deserts were the highlight of the meal with the butter cake toping the list. It was wonderful. Leaving put us back in the cattle call! The valet service was over whelmed with the traffic so again we were left to wait and wonder when our vehicle would arrive. Overall the experience was just OK, nothing special. The next time I will go back to Vic and Anthony's best in Houston.
by Jeudyk on February 10, 2018
Everything was perfectly set up. I had a magnificent time with all of my friends. Everyone loves the place. It is amazing. Specially the waterfall and fireplace. Our waiter(s) was awesome and attentive. The food is fantastic. I would highly recommend this restaurant to friends and colleagues.
by OpenTable Diner on February 10, 2018
I have been to Mastro’s several times since it opened In Houston and I’ve had a great experience. However, I wish my party would have been seated closer to my reservation time of 5pm and not 5:20pm.... there were a multitude of tables ready and available but the hostess Ashlee made us wait without a reason. With so many great choices in Houston and so many new restaurants I for sure thought keeping clients loyalty would be of importance.
by Christine on February 10, 2018
My boyfriend and I went for an early Valentine's Day dinner! Big fan of Tilman and his restaurants so wanted to check-out this spot too! Reservation was at 5:00PM and we arrived at 5:00PM with a herd of people inside the entrance. Hostess at the front was not the most pleasant compared to other restaurants. She seemed overwhelmed or irritated. Our table wasn't ready which I didn't understand since we could see the whole empty dining room of set tables. We waited with several other parties/couples and was seated at about 5:20PM. Sat down and didn't receive menus for another 5 minutes or so which was a little odd. We ordered martinis which were great! We ordered the Crab-Stuffed Mushrooms as an appetizer but they didn't have much flavor. We both ordered steaks which were great as well as Lobster Mashed Potatoes- so delicious! And to top it off, Key Lime Pie and espressos. The weirdest part to us during our meal was that there was an audience of waiters/bussers/leads standing all behind us during the entire dinner. And we could barely hear ourselves because they were talking so loudly to each other behind us. So if you're dining there, I would request not to sit next to the main aisle/kitchen. Other than that, the restaurant, decorations and overall ambiance is amazing. Gorgeous with the water wall on the side too! Live music started playing around 6:30PM too! We will come back but not our most favorite steakhouse!
by NinaC on February 10, 2018
We went for an early Valentine's Dinner with 2 other couples. The service was excellent and the food was delicious. We will definitely go back!
by Mark on February 09, 2018
Pros: Butter cake was delisious Cons; So load you can barely carry on a conversation. The high noise level made for a bad experience.
by OpenTable Diner on February 09, 2018
Well designed space with a good, energetic ambiance if you're OK with a high noise level. Food was average, though. Steaks properly cooked but didn't have the flavor and tenderness I expect in prime beef at fine steakhouses. But we all liked some sides and some at the table liked their entrees. Will likely revisit to check improvement when it's less crowded.
by OpenTable Diner on February 09, 2018
Great atmosphere and even better food!!
by OpenTable Diner on February 08, 2018
Simply the best. Every attention to detail is amazing and the steak can be cut with your fork!
by Houston on February 08, 2018
Made an 8:15p reservation and was seated at 8:50p.
by OpenTable Diner on February 08, 2018
Great food, great service, TOOOOO LOUD
by DorianS on February 08, 2018
Food and service were great but noise level was way too high. In addition to the noise from the crowd, music was then turned up and by the end of dinner, I had almost lost my voice!
by MsTam on February 07, 2018
My actual birthday was Friday Feb 9th but since it was hard to get a decent reservation time, we went on a Wednesday at 5:30pm. All the only other options were like 10:30pm and that is too late to eat. The restaurant is beautiful but very busy and noisy with the happy hour/after work crowd so it wasn't ideal for a romantic birthday dinner for two. However our waiter (Chris I believe) was very nice. He had great suggestions. It was a nice dinner but I would recommend for a more social event.
by OpenTable Diner on February 06, 2018
Ambience—- way too loud , had to yell at each other even in the dinning room area Food-the only thing that was good was the filet. Onion soup taste like made from boullion, seafood salad was bland needs salt and few other things, too bad they used lots of good seafood like crab and shrimp but salad is made with iceberg lettuce that didn’t even have taste of any dressing. French fries portion was enough to feed 10 and likely why so soggy. Brussel sprouts were mushy-likely over boiled before searing.. Steak plate was cold. Everything felt like it was mass produced then heated up except for the filet (at 52 dollars you would hope not). Gave two ladles of bernaise sauce ... please ....less is more.... more is not more. More is disgusting Service - somewhat hurried at times Been here two times before... ordered different things then. This time was just everything was not that great.... perhaps it’s just hit or miss type of place. Not sure... but there are certainly too many good steakhouses in Houston to come back for simply clubbish ambience
by OpenTable Diner on February 05, 2018
I enjoyed the restaurant, it met my expectations. It is a little too loud. The ambience was great. You felt like you were in Vegas. Good food, good drinks and it was a lovely evening.
by KennethC on February 05, 2018
The martini's were great. Love the Cosmo and the wife like the pomegranate. Food was A+
by OpenTable Diner on February 03, 2018
We always have a good time at Mastros. Damian and Nick make sure we are taken care of...it would be nice if they could accommodate multiple checks for parties of 10 or more like every other fine dining establishment however.
by OpenTable Diner on February 03, 2018
Insanely loud for a dinner. I felt like I was Ellen’s game of games playing phone with my wife. Great place to see a good bar fight with all the alcohol being consumed. I recommend this place to all the B-19 players looking for love.
by OpenTable Diner on February 03, 2018
The restaurant was loud and crowded which might be okay since it's a new restaurant. The valet parking wait is too long both for drop off and pick up. There ladies restroom is a joke... TINY! So crowded, hard to move around. The worst part of our evening was the food, 2 of us split a steak and got very sick!
by OpenTable Diner on February 03, 2018
Enjoyed our meal. Truffle butter was a wonderful touch on top of the steak, but the 400 degree plate was too hot! First few bites burnt my tongue. Wonderful service. Will be returning in a couple weeks to try the seafood tower!
by OpenTable Diner on February 03, 2018
Broke our fast here with friends. 3 of us have previously dined at Mastro’s in Beverly Hills and absolutely loved it so we were excited to try out the Houston location. We loved the atmosphere, the service and the food was exquisite (everything we ordered). Our waiter, Cody was outstanding as he anticipated our needs and was very helpful in our menu selection. We will always request him when we dine at Mastro’s.
by OpenTable Diner on February 02, 2018
Just as awesome the 2nd time around
by HoustonFoodie on February 02, 2018
Crowded, loud, plus loud music! Food was great, service was good, only disappointing part was noise level.
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