Permanently Closed
This restaurant is permanently closed.
Crystal Jade San Francisco’s beautiful Embarcadero waterfront location boasts sweeping views of the Bay. The restaurant brings a modern approach to authentic Chinese cuisine; combining high quality locally sourced ingredients to reflect California’s rich product offering, yet preserving thousand year old Chinese culinary traditions.
The diverse menu includes a creative selection of small plates, elevated Cantonese & Chinese culinary classics, and Singaporean inspired dishes that reflect the brand’s Singaporean heritage. Menu highlights include unique small plates such as Honey Walnut Prawns, & Singapore Classics such as Signature Singapore Chili Crab, made with a house-made blend of aromatics. Delicious roasted items include Crispy Pork Belly & Signature Peking Duck, expertly roasted in a custom-made Applewood Roasting Oven.
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Please note the following:
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Lunch : 11:00 am - 2:30 pm\n
Dinner : 5:00 pm - 10:00 pm (9:00pm close on Mon)\n
\n
Saturday - Sunday \n
Lunch : 10:30am - 3:00 pm\n
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Service abominable. Lacking place setting, no explanation of menu, took 1 of 4 drink orders, was told only one bar drink available at lunch (WTH ... go ask the bartender to make a martini!) , food was average at best, waiter forgot to place one food order, did not checkin with table, no condiments available or offered, absolutely inattentive. Presented check without asking if we wanted addl food, drink, coffee or dessert. Absolutely no service manner. Did not offer to validate parking. Paid $27 to park for 2 hours. I was embarrassed to have taken my out of town guests there for lunch and profusely apologetic to them.","rating":{"food":2,"service":1,"ambience":1,"value":1,"noise":"MODERATE","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"NeverAgain","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"NA","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2018-06-03T21:09:52Z","dinedDateTime":"2018-05-31T13:00:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-157507-2109875159-150082826565","text":"Authentic Cantonese food with professional yet friendly service. The roast duck is carved table side and served with warm Chinese crepes. Nice to have the","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"AliceL","metro":{"metroId":34,"displayName":"Hawaii","__typename":"Metro"},"initials":"AL","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2018-05-29T19:48:58Z","dinedDateTime":"2018-05-28T11:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-157507-2109875122-180056529858","text":"Great as always!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":7,"nickname":"FawnM","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"FM","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2018-05-28T04:31:56Z","dinedDateTime":"2018-05-27T18:45:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-157507-2109874866-120050201442","text":"We arrived @ 8:40 crowd was slow , service was avg. at best. Seemed like they were waiting to close. Food was not as good as expected, didn’t stay warm, as if. Warmed over.\nAmbiance was great. Beautiful building","rating":{"food":3,"service":3,"ambience":4,"value":3,"noise":"QUIET","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"MichaelS","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"MS","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2018-05-24T21:15:24Z","dinedDateTime":"2018-05-23T20:45:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-157507-2109874687-130010909903","text":"Didn't have a great experience here. Started with a bad sidecar at the bar, much too strong, from a grumpy bar tender. Also, a pipe was leaking in the bar area and smelled. The restaurant is a very large space, but not close to full which is always a bad sign. The appetizers were fine (dim sum and prawns), but the Peking Duck was not great (wraps were unusual and almost like tortillas), and the sauce for the beef tenderloin was too sweet. Would not go again, and suspect this restaurant will probably not survive.","rating":{"food":3,"service":3,"ambience":4,"value":4,"noise":"QUIET","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":9,"nickname":"eastbayforager","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"e","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2018-05-23T20:52:16Z","dinedDateTime":"2018-05-21T18:15:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-157507-2109873120-150035304645","text":"It is upscale Chinese. Food is average but comes quickly. Dungess Crab was impossible to eat because not removed from shell. Same for lobster. Peking duck disappointed. Restaurant and bar very noisy. This is not elegant chinese","rating":{"food":2,"service":3,"ambience":3,"value":5,"noise":"ENERGETIC","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":16,"nickname":"skwmd","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"s","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2018-05-20T22:16:28Z","dinedDateTime":"2018-05-18T19:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-157507-2109874314-190071850419","text":"Simply the best Chinese meal I have had, including in China!","rating":{"food":5,"service":4,"ambience":4,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":10,"nickname":"GrahamN","metro":{"metroId":10,"displayName":"Las Vegas","__typename":"Metro"},"initials":"GN","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2018-05-18T20:36:43Z","dinedDateTime":"2018-05-16T19:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-157507-2109873636-190029116039","text":"Excellent quality food. The shrimp and lobster pan fried dumplings were delicious as was everything else. Highly recommend","rating":{"food":5,"service":5,"ambience":4,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"NickS","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"NS","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2018-05-15T01:11:35Z","dinedDateTime":"2018-05-13T10:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-157507-2109873774-150031333585","text":"Mothers Day and birthday","rating":{"food":5,"service":4,"ambience":4,"value":4,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2018-05-14T18:38:31Z","dinedDateTime":"2018-05-12T10:30:00-07:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-157507-2109873821-160022838586","text":"What a sad and horrible experience for a restaurant with such a ‘glamorous’ interior! Food is absolutely below a minimum standard for a decent Chinese restaurant supposedly with a Western touch. Xiao Lung Bao & the dim sum dishes obviously are reheat items from previously cooked or readymade purchased from cheap sources. Same for the greasy Peking Duck & skin bread. When pointed to the mgr, she impatiently insisted that it is the way supposedly to be, brought another set of skin with similar inedible quality. None of the remaining dishes are edible or worth mentioning. We decided to give the restaurant a try after a friend said that they have turned around from the initial missteps and snafus few yrs ago. 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Four Embarcadero Center, Suite One, Lobby Level, San Francisco, CA 94111